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Bluebird Care Calderdale & Bradford
- Home Health Care
- Halifax
About this business
Location details
Office 20, Hanson Lane Enterprise Centre, Hanson Ln, Halifax, HX1 5PG, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I found from the first contact everything was efficient. Your staff (carers) were very good and had compassion for my Dad. One person was wonderful. As no names, I shall refer to him as male G. I was impressed by his care and attention he gave and nothing was too much bother. I thank you all for the care you gave to me and my lovely dad.
Business response:
Thank you, we value and appreciate your feedback. I will share your comments with others.
The two staff who came most of the time were totally on top of their job. Compassion and competence were daily in evidence. They seemed to go out of their way to achieve high personal and professional standards. Impossible to fault them in any way.
Business response:
Thank you, we appreciate your feedback. I will share this with others.
I have now spent 13 weeks in isolation (shielded) and could not have managed without the help of Bluebird Care. I was frustrated trying to get a 'slot' at supermarkets and to know someone would collect my list, done shopping, and put it in the lift for me to take out has made life a little more bearable each Wednesday. I have had this done with just one hour of payment. The girl who comes to me is delightful, happy, and willing. Thank you!
Business response:
We are glad to hear that we have made a difference in your life. Thank you very much for your feedback. I will share your comments with others.
My mother came out of hospital for palliative care on a Monday afternoon and died the following Tuesday. During all this time I felt the two carers that came each time treated Mum with dignity and did everything they could to make sure she was comfortable in bed. Two carers were with Mum and me when she passed. They gave me as much comfort as they could subject to Covid restrictions and offered to come back after they had finished their shift. The only slight problem was they came at different times every morning. I only fou... read more
Business response:
I was sorry to hear of your loss. My colleague and I are here if we can help in any way. I will share your kind comments with the care assistants that cared for your mum. Please accept my apologies for the inconsistent care visit times. I will look into the reasons and make changes. Thank you for taking the time to provide feedback at this challenging time for you and your family.
Carers are very good.
I have found Bluebird Care (Calderdale) to be caring and always willing to listen to any queries I have and act appropriately.
Attendance has been satisfactory, staff pleasant and helpful. There was just one hitch when the care worker went to the wrong address (but similar) for which I was not reimbursed.
Excellent carers who provide a compassionate and professional service. I feel mum is looked after with genuine care, without being rushed and all carers are thoughtful and sensitive.
Business response:
Thank you very much for your feedback. I will share your comments to care colleagues.
I would not recommend this care company based on my personal experience over 3 days and that I have sent in a letter of concern and had no response. My father was taken to hospital against doctor's wishes as the person he was visiting had tested positive for Covid. This put all at risk. My father was told to put his socks on at 94, very dangerous as he could have toppled over. My father was taken for a shower and his personal alarm was not put back on. The carers did not check the back door, it blew open and they said my fat... read more
Frequently asked questions about Bluebird Care Calderdale & Bradford
How is Bluebird Care Calderdale & Bradford rated?
Bluebird Care Calderdale & Bradford has a 4.5 star rating with 80 reviews.
When is Bluebird Care Calderdale & Bradford open?
Bluebird Care Calderdale & Bradford is closed now. It will open at 8:30 a.m.