This profile has been claimed by the business owner or representative.
Bluebird Care Chichester
- Home Health Care
- Chichester
About this business
Location details
Unit 3C, Vinnetrow Business Park, Vinnetrow Rd, Runcton, Chichester, PO20 1QH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I can stay in my own home and be near my friends of many years standing.
Business response:
Hi there. Thank you for taking the time to leave us a review. We're pleased to hear that you are able to stay in your own home and continue to be near your friends. Please do not hesitate to call us, should you need anything else. Kind regards.
The carers are well-trained and thoughtful. Timing can be a problem but this would be inevitable given the nature of the service offered.
Business response:
Hi there, Thank you for taking the time to leave us a review. We're so pleased to hear that our carers are trained well and thoughtful upon their visit. We will ensure that your feedback is relayed to our care manager to review. Kind regards, Lauren.
Mum has very quickly become at ease with the carer visits and is comfortable telling them when she has an issue. The Bluebird team very promptly let the family know when they have any concerns and we work together on the next steps for Mum.
Business response:
Dear Ross, thank you for taking the time to leave us a review. We're pleased to hear that your mum has grown comfortable and is at ease with our team of carers. We will ensure your positive feedback is relayed to our team. Kind regards.
My mother has received a high standard of personal care from the Bluebird staff team. They have also provided a friendly, caring atmosphere for my mother and my father, chatty and supportive. The management team have always tried hard to ensure that they can provide care for all shifts even when they have been stretched due to staff sickness, like all in the care sector they work under difficult circumstances but are always cheerful and willing to help in any way they can within their restrictions. My father and I appreciate... read more
Business response:
Hi Christine, thank you for taking the time to leave us a great review. We’re so pleased to hear that both of your parents feel supported and have received a high-quality of care since joining us. We will ensure your feedback is relayed to our management team as it’s always great for them to know how our teams are doing. If there is anything else we can help you with, please do not hesitate to get in touch with our team. Many thanks.
Bluebird Care provided 2 weeks of care support to my wife at short notice after our chosen care company could not start on the agreed date. All the carers were professional and treated my wife with excellent care, maintaining her dignity at all times and being very sensitive to her moods and needs. Your two managers involved were totally helpful and understanding of our family situation and are to be fully commended for their help and sensitivity to our family needs. I can't thank them enough.
Business response:
Thank you so much for taking the time to leave us a review. We're sorry to hear that the care company you originally agreed to was unable to start on the agreed date, but we're pleased that our team were able to help. It's fantastic to hear that you and your wife are pleased with the service you have received and we will ensure that your feedback is relayed to our Business Director. We wish you the very best and we're always here should you require any additional help. Kind regards.
Bluebird staff always treated my mother with respect and kindness, they were always helpful. My mother has Alzheimer's and although she forgets things she was always pleased to see them. They gave her, her tablets. When my mother had a fall they were extremely helpful and arranged for a nurse to call to dress her wounds. All in all very satisfied with the service provided.
Business response:
Thank you for taking the time to leave us a review. We're sorry to hear that your mother had a fall, but pleased our carers were able to help and ensure she was ok. Please do not hesitate to contact us, if you need anything. Kind regards.
Bluebird Care gave excellent care to my father and stepmother, in difficult times. Their carers were kind, caring and willing to adapt to situations. Their manager went above and beyond to keep my father safe. My only criticism would be the 28 days notice in stopping care which is difficult whilst dealing with bereavement and settling estate.
Business response:
Thank you for taking the time to leave us a review. We're pleased to hear that our carers were able to support your father and stepmother during difficult times. We will ensure your feedback is relayed to our business director to review moving forward. Sending well wishes to you
After contacting Bluebird Care, seeking urgent care for looking after my mother, due to my father going into hospital and being unwell on discharge and struggling to help my mother with her daily routine. Bluebird Care were very quick to help us all get carers in on a regular daily basis, they accommodated the hours we were after and now Mum is getting used to her regular carers she appears more than happy with everyone. The office staff have been so helpful in sorting things and times out for us, which is appreciated very m... read more
Business response:
Hi Caroline, thank you for taking the time to leave us a fantastic review. We're sorry to hear about your father going into hospital but pleased our team were able to be there on hand to help your mother. It's great to hear that your mother is building a relationship with our carers and that she is happy. If you do need anything else, please do not hesitate to give our team a call. Kind regards.
This has been an excellent company to deal with, helpful and caring staff, good supervision, always cooperative and willing to discuss changes in care needs in a positive way. A tiny tiny negative would be the company policy of charging for cancelled visits even two or three weeks ahead but this is outside the control of the care staff team themselves who have been quite brilliant. Highly recommended.
Business response:
Hi Brian, we're so pleased to hear that you find our team helpful and caring. It's great to know that you are pleased with the service your loved one is receiving and we will ensure that feedback is relayed to the team. Our Management Team reviews all feedback we receive, with that being said your comment regarding our cancellation policy will be reviewed. Thank you again for taking the time to leave us a review. Kind regards, Lauren
Frequently asked questions about Bluebird Care Chichester
How is Bluebird Care Chichester rated?
Bluebird Care Chichester has a 4.6 star rating with 116 reviews.
When is Bluebird Care Chichester open?
Bluebird Care Chichester is closed now. It will open on Monday at 8:30 a.m.