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Bluebird Care Dudley, Kidderminster and Malvern
- Home Health Care
- Kingswinford
About this business
Location details
11 Darwin House, Pensnett Estate, Kingswinford, DY6 7YB, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird Care provided my dad with daily care visits when it became apparent that he couldn't look after himself properly, particularly with preparing meals, taking medicine and personal hygiene. He was reluctant at first and I wasn't sure how he would respond to carers. Within a very short space of time, Dad established a great rapport with his main carer who was supportive, caring and professional but also with a great sense of humour and the ability to chat about the things my dad was interested in. I'd been struggling to... read more
Business response:
Thank you so much for taking the time to write this review, our carers will really appreciate your feedback and we are so glad we were able to make a difference to your life as well as your dad's. Thank you.
The service we have received from Bluebird is second to none. We were made to feel at ease from the initial home visit to meet my parents. The manager explained in detail the service provided and a care plan was set up. From day one the staff have been so caring and thoughtful going above and beyond, a massive thank you to the two carers who regularly keep in contact. Altogether a completely exceptional company whose staff offer the highest level of care and service to my parents.
Business response:
Thank you for taking the time to send this review. We are delighted to hear that you are so pleased with all aspects of our service and our team will be thrilled to receive this feedback.
The care providers are very good and easy to make contact with, they keep good control over what is provided. Their staff are caring and respectful. All in all, we are very satisfied and could not do without them.
Business response:
Thank you for taking the time to provide this review, we are pleased to hear that our staff are caring and respectful and that we are easy to make contact with. Thank you.
Kind, caring and supportive to both my parents during their visits, having a chat is as important as helping with housekeeping. Nothing seems too much trouble and it gives us peace of mind. Thank you.
Business response:
Thank you so much for taking the time to send in this review. We really appreciate your feedback.
Bluebird started caring for my nan in 2023, all the staff our family came into contact with were honest, caring, and dedicated workers from the moment they started care until the day we lost her. You can tell from the moment you meet the staff that they have passion and drive to deliver the best service possible. I wouldn’t recommend any other service provider.
Business response:
Thank you for taking the time to review our service. It was our privilege to support your Nan and your family. She was a special lady who was missed by all of her team. They will appreciate your kind feedback.
Bluebird cared for my father-in-law before he had to go into a care home, they were excellent always on time and caring. They never rushed him and would not leave until he was happy with everything they did for him. The staff were kind and efficient. I was so pleased with them that I have now employed them to help with my mother's care. A certain staff member makes sure we have a full care package in place and that Mum is happy with everything. I would recommend them to anyone looking for care.
Business response:
Hi Sandra, thank you so much for leaving such a kind review. I know that the staff who principally looked after your father-in-law very much enjoyed their visits to him, but to hear that their kindness to your father-in-law was appreciated is very gratifying to us and we will be sure to pass this on to them. We are delighted that you have chosen us again to care for your mum and I know the team very much enjoys visiting her.
My brother who has Parkinson’s with associated dementia has been cared for on a daily basis by staff from Bluebird Care. My opinion as the brother of the care receiver - living remotely- has been very positive. The carers have been professional, attentive and kind. It is always easy to discuss administrative issues like changes in the routine so wholeheartedly recommend them to anyone needing this type of service in the area.
Business response:
Hi Andy. Thank you for reviewing our service. Living away from someone can be difficult and I am delighted that we can help to bring some peace of mind to you and help to your brother by what our carers do for him.
Bluebird carers visited my father three times a day, he was 102 years old and very independent, but limited with some jobs such as cooking, clothes washing, changing and washing sheets and general housework. They were great with him and he loved seeing them, he was happy to let them help with his daily crossword! When he suddenly became unwell, within a day, twenty-four hour care was in place for the last two weeks of his life, even to the point of a carer popping in to help the attending carer to turn him. I can’t thank the... read more
Business response:
Thank you for this review Lindsey, we really appreciate you taking the time to do this. Your father was a very special man and it was a privilege to look after him.
I contacted Bluebird Care to help with my mother in law’s care in July 2022. She was low in mood and felt isolated and lonely following the death of her husband of 60 years. She was also becoming increasingly forgetful. I have to say that she has improved immensely since the Bluebird carers have been visiting and she always looks forward to their arrival. The office team always respond to any queries promptly and efficiently and have been very helpful in increasing the number of visits when my husband and I are away. I thoro... read more
Business response:
Thank you for taking the time to review our service Amanda, we really appreciate it. All of our carers really love visiting your mother-in-law and spending time with her and we are delighted to hear that it has made a difference to her. Thank you.
Frequently asked questions about Bluebird Care Dudley, Kidderminster and Malvern
How is Bluebird Care Dudley, Kidderminster and Malvern rated?
Bluebird Care Dudley, Kidderminster and Malvern has a 4.9 star rating with 82 reviews.
When is Bluebird Care Dudley, Kidderminster and Malvern open?
Bluebird Care Dudley, Kidderminster and Malvern is closed now. It will open at 8:30 a.m.