Bluebird Care Dudley, Kidderminster and Malvern

4.9

Home Health Care
Kingswinford

About this business

Healthcare Home Health Care

Location details

11 Darwin House, Pensnett Estate, Kingswinford, DY6 7YB, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.986 reviews

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Georgia H

a year ago

Since my Dad returned from hospital in 2022 following a stroke, our level of support has been nothing short of exceptional. The carer is an incredible, kind-hearted, patient individual who defines the role of being a carer - he truly cares. Not just for my Dad, but the physical & mental wellbeing of our family too. He consistently goes above + beyond every visit - always bringing positive energy & a can-do attitude to every challenge! The carer not only helps with my Dad's personal care - but he has also played a big role in... read more

Business response:

Thank you so much for this lovely review. Our team will be so pleased to receive your feedback and we are delighted to hear of the difference the care has made to your Dad. Thank you.

Jean W

a year ago

Very pleased with assitance, all well so far.

Business response:

Thank you so much for taking the time to review our service. We are so pleased that everything is going well and our team will be delighted with your feedback. Thank you.

Moira L

a year ago

I need help with my husband to get him up in the morning. He has good days and bad days. We have a regular carer from Bluebird. She is wonderful. She washes him and helps him to dress, brush his teeth and brings him downstairs on his stairlift. She shaves him while I prepare his breakfast. She is such a great support, advises me on what he needs to improve his care. I wish I had got support sooner. I am impressed with the way the provision of care from Bluebird was so easy to arrange. It is very individualised care.

Business response:

Thank you so much for this lovely review. Our team will be delighted to hear your comments and we are so pleased to hear that our carers are supporting you and your husband so well.

J L

a year ago

We contacted Bluebird because we need help with some of the jobs around the house e.g. changing the bed. We decided to go with a carer rather than a cleaner as I am beginning to suffer from arthritis and will probably need some personal care at some point, and wanted to get used to having a carer. The service is wonderful. The carer is always on time and always does what I ask. The work is done excellently and the carer is always smiling and friendly. We look forward to our visit every week.

Business response:

Thank you so much for taking the time to provide a review of the service that we have been able to provide. I am pleased that the carers are able to do the things that you need help with. I know from my own experience that some jobs, like doing high windows, can be a challenge and so that our carers have been able to help out is great. Thank you.

Alison C

a year ago

Bluebird Care provided my dad with daily care visits when it became apparent that he couldn't look after himself properly, particularly with preparing meals, taking medicine and personal hygiene. He was reluctant at first and I wasn't sure how he would respond to carers. Within a very short space of time, Dad established a great rapport with his main carer who was supportive, caring and professional but also with a great sense of humour and the ability to chat about the things my dad was interested in. I'd been struggling to... read more

Business response:

Thank you so much for taking the time to write this review, our carers will really appreciate your feedback and we are so glad we were able to make a difference to your life as well as your dad's. Thank you.

Hayley S

2 years ago

The service we have received from Bluebird is second to none. We were made to feel at ease from the initial home visit to meet my parents. The manager explained in detail the service provided and a care plan was set up. From day one the staff have been so caring and thoughtful going above and beyond, a massive thank you to the two carers who regularly keep in contact. Altogether a completely exceptional company whose staff offer the highest level of care and service to my parents.

Business response:

Thank you for taking the time to send this review. We are delighted to hear that you are so pleased with all aspects of our service and our team will be thrilled to receive this feedback.

G B

2 years ago

The care providers are very good and easy to make contact with, they keep good control over what is provided. Their staff are caring and respectful. All in all, we are very satisfied and could not do without them.

Business response:

Thank you for taking the time to provide this review, we are pleased to hear that our staff are caring and respectful and that we are easy to make contact with. Thank you.

Dorothy M

2 years ago

Kind, caring and supportive to both my parents during their visits, having a chat is as important as helping with housekeeping. Nothing seems too much trouble and it gives us peace of mind. Thank you.

Business response:

Thank you so much for taking the time to send in this review. We really appreciate your feedback.

K G

2 years ago

Bluebird started caring for my nan in 2023, all the staff our family came into contact with were honest, caring, and dedicated workers from the moment they started care until the day we lost her. You can tell from the moment you meet the staff that they have passion and drive to deliver the best service possible. I wouldn’t recommend any other service provider.

Business response:

Thank you for taking the time to review our service. It was our privilege to support your Nan and your family. She was a special lady who was missed by all of her team. They will appreciate your kind feedback.