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11 Darwin House, Pensnett Estate, Kingswinford, DY6 7YB, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff are excellent and a tribute to the organisation.
Business response:
Wow, that is a great review. Thank you very much. All of us look forward to visiting you and we are very pleased to see that you also enjoy our carers visiting you.
Care is to a high standard, carers are polite, helpful and willing.
Business response:
Thank you for your comments about the service that we are providing. Our staff will be particularly pleased that they have been specifically highlighted and that they get the top marks from you. Thank you.
Bluebird Care are very well organised and send the schedule of who is calling and when. They regularly review the service with myself and my father. They have contacted me when they have noticed something that needs sorting out. The carers are professional, patient, hardworking and always courteous and kind. My sister and I are absolutely delighted to know that our father is being looked after so well and with such respect and kindness.
Business response:
It is always nice to read that our carers are doing a good job and that what we are able to do for your father is appreciated both by you, your sister and your father himself. Thank you.
I have only praise for the team at Bluebird. I believe the staff are representative of their management who we find amazing and professional in all aspects. We use Bluebird services remotely for my mother in the UK and there is never a lapse in communication between myself in Australia and the office team and carers. I have high praise for the app which allows me to view details of the services provided daily and the condition of Mum's health and well being. I highly recommend Bluebird service for demonstrating genuine care ... read more
Business response:
Thank you for your review. We all love looking after your Mum and are delighted that our service helps to give you peace of mind, knowing that she is being well looked after.
After a replacement hip, I required help for a few weeks until my mobility enabled me to get back to normality. Thanks to the wonderful care and assistance from Bluebird Care workers who cared for me just half an hour morning and evening for just a few weeks, I am now fully recovered and driving again. The care workers will do anything you ask them to do with a smile. Thank you, ladies.
Business response:
I am delighted that our carers have been able to help speed your recovery and that they helped in your recovery and did so with a smile! Thank you.
I have been a client for just about a year with this company and have always found their service excellent. All the girls I have; are very good at their jobs and nice to talk to but I would like less change.
Business response:
We are very pleased that you enjoy the calls and like the visits from the carers. Likewise, all of the carers enjoy their visits to you - never a dull visit!
I would highly recommend this care provider, both for their care and administration. The care plan was actioned in less than 24 hours, which was extremely helpful as I live some distance from my parents. Even in the initial stages of care with everyone getting used to "individual ways" their care and attention to details was fabulous. In my father's case, the main concern was that he received the same carer; as his dementia can be a challenge and his ability to accept change. The lady that organised the care package and her ... read more
Business response:
Thank you for your review. We are delighted that we have been able to help and put your mind at ease.
Very happy.
I am pleased with the service.
Bluebird Care Dudley, Kidderminster and Malvern has a 4.9 star rating with 86 reviews.
Bluebird Care Dudley, Kidderminster and Malvern is closed now. It will open tomorrow at 8:30 a.m.