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Bluebird Care Dudley, Kidderminster and Malvern
- Home Health Care
- Kingswinford
About this business
Location details
11 Darwin House, Pensnett Estate, Kingswinford, DY6 7YB, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird cared for my father-in-law before he had to go into a care home, they were excellent always on time and caring. They never rushed him and would not leave until he was happy with everything they did for him. The staff were kind and efficient. I was so pleased with them that I have now employed them to help with my mother's care. A certain staff member makes sure we have a full care package in place and that Mum is happy with everything. I would recommend them to anyone looking for care.
Business response:
Hi Sandra, thank you so much for leaving such a kind review. I know that the staff who principally looked after your father-in-law very much enjoyed their visits to him, but to hear that their kindness to your father-in-law was appreciated is very gratifying to us and we will be sure to pass this on to them. We are delighted that you have chosen us again to care for your mum and I know the team very much enjoys visiting her.
My brother who has Parkinson’s with associated dementia has been cared for on a daily basis by staff from Bluebird Care. My opinion as the brother of the care receiver - living remotely- has been very positive. The carers have been professional, attentive and kind. It is always easy to discuss administrative issues like changes in the routine so wholeheartedly recommend them to anyone needing this type of service in the area.
Business response:
Hi Andy. Thank you for reviewing our service. Living away from someone can be difficult and I am delighted that we can help to bring some peace of mind to you and help to your brother by what our carers do for him.
Bluebird carers visited my father three times a day, he was 102 years old and very independent, but limited with some jobs such as cooking, clothes washing, changing and washing sheets and general housework. They were great with him and he loved seeing them, he was happy to let them help with his daily crossword! When he suddenly became unwell, within a day, twenty-four hour care was in place for the last two weeks of his life, even to the point of a carer popping in to help the attending carer to turn him. I can’t thank the... read more
Business response:
Thank you for this review Lindsey, we really appreciate you taking the time to do this. Your father was a very special man and it was a privilege to look after him.
I contacted Bluebird Care to help with my mother in law’s care in July 2022. She was low in mood and felt isolated and lonely following the death of her husband of 60 years. She was also becoming increasingly forgetful. I have to say that she has improved immensely since the Bluebird carers have been visiting and she always looks forward to their arrival. The office team always respond to any queries promptly and efficiently and have been very helpful in increasing the number of visits when my husband and I are away. I thoro... read more
Business response:
Thank you for taking the time to review our service Amanda, we really appreciate it. All of our carers really love visiting your mother-in-law and spending time with her and we are delighted to hear that it has made a difference to her. Thank you.
My mother has received care from Bluebird Care since October 2020. We chose them initially because of their person-centred care and commitment to sending a regular team of carers as my mother has dementia and familiarity is important. They have delivered on this commitment. The carers coming to Mum have been kind, conscientious, respectful and gentle, but also fun, many said they really enjoyed caring for her and working for Bluebird. Their care enabled her to remain healthy and content in her own home for far longer than ma... read more
Business response:
Thank you so much for taking the time to do this review, our team will really appreciate this great feedback. We have all loved getting to know your mum and your family and she has been an absolute delight to spend time with. Thank you for giving us the opportunity to be part of her support team.
Would just like to say how happy we are with the excellent service and care we receive from all the carers and team at Bluebird. They treat my father with great care and respect. We can not fault any of your carers. It's a very hard decision when a loved one has an illness and you have to find care for them thinking who can you trust, but with Bluebird, the trust is there and wouldn't go with any other company.
Business response:
Hi Kerry, Thank you for your wonderful review, we take great pride in our incredible carers and are so happy you see this too. The care of our customers is our priority and allowing them to stay in the comfort of their own homes is beautiful to watch. From Everyone at Bluebird Care Dudley, Wyre Forest & Malvern Hills.
This Home Care Provider is excellent. They went out of their way to get care in place to get my husband out of hospital. We only used them for a very short time but each of the care team was so helpful. Never rushing my husband to do anything. And so patient. Such a lovely bunch of people to deal with, I can't praise them enough. Thank you.
Business response:
Thank you so much for taking the time to review our service. It was an absolute pleasure to support your husband. We are pleased that we were able to support your family at this time and if we can ever be of any help in the future, please do not hesitate to contact us! - Thank you again for your great review!
Bluebird Care cared for my sister who is disabled and has dementia. The whole team do a magnificent job. Nothing is too much trouble. Everything I asked for was provided. Every team member is kind, compassionate, reliable and professional. I cannot thank them enough for the care they gave to my sister and to me over the past few years. I hope they know how appreciated they are and what a valuable job they do. You all can be very proud of the service you provide. Thank you so much
Business response:
Hi Pat, thank you so much for rating us! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their home and we're glad you feel we do this well! The team loved caring for your sister and striving to meet her high expectation regarding her hair curls! Thank you so much again for your feedback, We hope you have a great day!
From the very first contact with the staff at Bluebird Care, I was made to feel at ease and given confidence in my mother's support in retaining her independence at such a difficult time. The professional and caring input has really helped.
Business response:
Thank you very much for this review of our service. We are so happy that we are able to support your mother, she is such a lovely lady and the team love visiting her. Thank you for taking the time to give us your feedback, it is greatly appreciated.
Frequently asked questions about Bluebird Care Dudley, Kidderminster and Malvern
How is Bluebird Care Dudley, Kidderminster and Malvern rated?
Bluebird Care Dudley, Kidderminster and Malvern has a 4.9 star rating with 86 reviews.
When is Bluebird Care Dudley, Kidderminster and Malvern open?
Bluebird Care Dudley, Kidderminster and Malvern is closed now. It will open on Monday at 8:30 a.m.