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Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
- Home Health Care
- Great Yarmouth
About this business
Location details
Beacon Innovation Centre, Beacon Park, Camelot Rd, Gorleston-on-Sea, Great Yarmouth, NR31 7RA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Lowestoft Bluebird team have been visiting my Mum for two years now and their care and support have been invaluable for both Mum and her family in helping her remain in her home and have some independence. This is of particular significance as Mum has dementia and the Bluebird team ensure regular continuity of the carers who visit and have therefore really got to know Mum. They are friendly, attentive, professional and kind. The management team are superb. Quick to contact the family if there are any concerns and very pr... read more
Business response:
Thank you for taking the time to share this wonderful review. It means a great deal to our whole team to know that our support has made a positive difference for your mum and your family. We understand how important continuity and trust are, especially when supporting someone living with dementia, and we're so pleased that our carers have been able to build such a great relationship with your mum and that communication and flexibility have helped make things a little easier for you. We will pass on your kind words to the who... read more
Always helpful , when I have needed extra care. For mum this has always been sorted out promptly. Good communication from the office .Schedules are sent weekly of the carers visits. Continuity of carers is good regular people visiting my mum.
Business response:
Thank you for the many calls of positive feedback you have made to the office recently. These calls coupled with this review is very much appreciated and I will ensure these are passed onto the caring team, thank you again.
My father needed some extra help to keep his independence after a short period in hospital. We found the Bluebird carers to be kind and attentive to his needs over the 11 months they provided care visits to his home. They were always quick to draw any concerns to the family's attention and accommodated the occasions when our care plans for Dad changed. It was good to be able to read the online notes for each visit which gave us the piece of mind that Dad was ok.
Business response:
Thank you for your kind words. We are delighted to hear how our carers supported your father's independence with kind, attentive care and clear communication throughout those eleven months. I will ensure your lovely comments are passed onto Deena and the team, thank you again.
My mother has mixed Dementia and Alzheimer's, she has been having carers from Bluebird for over a month now and she really enjoys their visits. Every one of the ladies and men she has had go to her, have been friendly and professional. They have spent time with her chatting and making sure she has everything she needs. She was recently put on medication for blood pressure and they administer the tablet every evening, prior to preparing her evening meal. As I live over 2 hours away, this has taken so much worry and pressure o... read more
Business response:
Thank you for your kind words. It is lovely to see how well your mother has settled into her new routine and the benefit our Bluebird service is bringing to her. Our carers have quickly built trust and developed a great relationship with your mother. I will ensure your lovely comments are passed onto Deena and the team, thank you again.
Bluebird have been caring for mum (who lives with my wife & I) for the past month. During this time the company have listened to our requirements and done everything they had said they would. All the carers are kind & have established good routines for mum (a challenge in itself as she's a 92 year old with mixed dementia). The manager & her team are professional, considerate & helpful.
Business response:
Thank you for your kind comments, it is lovely to hear how well your mum is responding to our care. Our caring team work extremely hard to deliver on our promises and it is wonderful to know that this is appreciated, thank you again.
Mum is more than happy with all of her carers which means I'm also happy ! She feels more at ease now after moving to her bungalow last year and I think we can all agree this has changed her for the better. She enjoys the carers jokes and banter as she always loves a laugh so we would like to thank you all , for everything you all do for her ! Thank you for her card and birthday flowers too she's was over the moon
Business response:
Thank you for your very kind comments. There are many sides to care and It is so pleasing to know that the friendly personalities of our caring team comes through in each visit. A laugh and a smile goes along way. Thank you again.
My friend and I have been very pleased with Blue Bird's services, we really appreciate the kindness and consideration of our carers. Also the management too, they really do accommodate us wherever they can, to help make my friend's life in living in their home comfortable, we couldn't have done it without them all. The girls are always punctual with their visits, and care for my friend with the utmost respect as they go about their day. They always leave my friend's residence in tidy condition, and are very sensitive to my ... read more
Business response:
Thankyou for your extremely kind review. Maintaining our clients independence so they can stay in and enjoy their own home is one of our core aims, it is amazing to know that we are supporting your friend in this....................and so much more. Thank you again for your positive feedback.
Excellent service, carers are lovely and always reliable and on time. I didn't think that mum would accept carers at first but she really looks forward to them coming in now. We have a communication book so carers can leave messages about what mood mum is in, what she has had to eat or if we have run out of anything, or if I need to report any changes .This works really well. All the carers are so professional and caring, they have a great relationship with mum and nothing is too much trouble. Thank you for all your support ... read more
Business response:
Thank you for your kind words, it is so rewarding to hear how much your mum is enjoying the Bluebird care service, I will ensue this is passed onto the team. Thank you again for this super review.
We appointed Bluebird Care to provide drop in carers from August 2024 when my dad's Alzheimer's had progressed. Mum needed increasing support for personal care and occasional respite. During the 5 months, I found Bluebird to be reliable, caring and professional. As Dad's care needs increased, they went above and beyond to help when things became difficult such as Dad's mobility. The carers' communication via the online app was helpful since I live 2 hours away. The roster managed efficiently with occasional extra help added ... read more
Business response:
Thank you for your very kind comments. We were privileged to support you and your dad during those difficult times. Receiving such positive feedback really makes all the hard work worthwhile, we will ensure your comments are fed back to the team, thank you again.
Frequently asked questions about Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
How is Bluebird Care East Suffolk, Great Yarmouth & Lowestoft rated?
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft has a 4.9 star rating with 46 reviews.
When is Bluebird Care East Suffolk, Great Yarmouth & Lowestoft open?
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft is closed now. It will open on Monday at 8:30 a.m.