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Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
- Home Health Care
- Great Yarmouth
About this business
Location details
Beacon Innovation Centre, Beacon Park, Camelot Rd, Gorleston-on-Sea, Great Yarmouth, NR31 7RA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely first-class care from wonderful carers. Nothing too much trouble and made to feel cared for. The carers have true compassion for their care users and I would highly recommend your home care provider 100%
Business response:
A truly wonderful review, thank you, I will ensure that all team members receive this fantastic review, it will absolutely make their day, thank you.
All staff and carers are very good.
Business response:
Thank you for your kind and positive review, it is great to hear that we are providing an excellent service to you.
Bluebird Care have provided excellent service since Mum was discharged from hospital, enabling her to stay independent in her own home. As a family, it is very reassuring to know your loved one is being cared for by such a kind and considerate team of carers who treat each person as an individual and with dignity and kindness.
Business response:
Thank you for your extremely positive review, our management and caring team will be absolutely delighted to receive this very kind feedback, thank you again.
My carer was excellent, friendly and helpful. Came to Bluebird for temporary home care, and all my needs were met. Nothing was too much. I looked forward to having my visits with her; she was always on time.
Business response:
Thank you for taking the time to review us. We always strive to go above and beyond for our customers. I will share your feedback with the team, who will be delighted to hear that their efforts are appreciated.
My husband feels very comfortable with the way his carers treat him. He seems pleased to see them when they come and is always treated with respect.
Business response:
Thank you for your kind words; we really do appreciate your valuable feedback.
A first-class service, all carers are very helpful, kind and caring. They really do go the extra mile and I am so grateful to have them all in our home. So, many thank to them all.
Business response:
Thank you for your extremely generous review, it is so pleasing to hear how the work of our carers is appreciated, I will ensure this great feedback is shared with the team.
My husband is always treated with patience, dignity and respect, although he can be a little challenging at times. Carers are always caring and friendly to us both. Occasionally, there is concern when we are not informed of a time change in the rota but this is just an observation, not a criticism.
Business response:
Thank you for your very positive review. Whilst we do our utmost to reach all our clients at the designated time, there are occasions when this is just not possible. We may have been delayed in an earlier client call or combination of calls and of course, heavy traffic can cause problems at times. Our policy is to call ahead and make clients aware of a change in time, so please accept my apologies if we have not achieved this consistently. Once again, thank you for your kind comments.
Bluebird Care Lowestoft have provided home care for my mother for 2 weeks. All the staff have been great with my mum; kind, punctual, conscientious and understanding. The management team has been super efficient and helpful (promptly responding to my emails and requests). From my short experience with them, I would recommend the service they provide.
Business response:
Thank you for such a positive review, after such a short time caring for your mother, we really appreciate this feedback.
Mum has been a service user for a couple of years now and has been very pleased to continue as a user. Her needs have increased over the past 12 months and the carers and management have been able to sympathetically adjust to the changes required to keep a centenarian living independently. I and Mum would recommend them without hesitation.
Business response:
Thank you for your kind words. I will ensure these are passed on to the team who care for your mum.
Frequently asked questions about Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
How is Bluebird Care East Suffolk, Great Yarmouth & Lowestoft rated?
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft has a 4.9 star rating with 53 reviews.
When is Bluebird Care East Suffolk, Great Yarmouth & Lowestoft open?
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft is closed now. It will open tomorrow at 8:30 a.m.