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Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
- Home Health Care
- Great Yarmouth
About this business
Location details
Beacon Innovation Centre, Beacon Park, Camelot Rd, Gorleston-on-Sea, Great Yarmouth, NR31 7RA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband is always treated with patience, dignity and respect, although he can be a little challenging at times. Carers are always caring and friendly to us both. Occasionally, there is concern when we are not informed of a time change in the rota but this is just an observation, not a criticism.
Business response:
Thank you for your very positive review. Whilst we do our utmost to reach all our clients at the designated time, there are occasions when this is just not possible. We may have been delayed in an earlier client call or combination of calls and of course, heavy traffic can cause problems at times. Our policy is to call ahead and make clients aware of a change in time, so please accept my apologies if we have not achieved this consistently. Once again, thank you for your kind comments.
Bluebird Care Lowestoft have provided home care for my mother for 2 weeks. All the staff have been great with my mum; kind, punctual, conscientious and understanding. The management team has been super efficient and helpful (promptly responding to my emails and requests). From my short experience with them, I would recommend the service they provide.
Business response:
Thank you for such a positive review, after such a short time caring for your mother, we really appreciate this feedback.
Mum has been a service user for a couple of years now and has been very pleased to continue as a user. Her needs have increased over the past 12 months and the carers and management have been able to sympathetically adjust to the changes required to keep a centenarian living independently. I and Mum would recommend them without hesitation.
Business response:
Thank you for your kind words. I will ensure these are passed on to the team who care for your mum.
Most excellent service.
Business response:
Thank you for your excellent review, we are most grateful.
Bluebird Care East Suffolk & Great Yarmouth provided home care for my parents for nearly a year. All the staff were lovely: kind, conscientious and competent. The management team was efficient and helpful. Following my father's passing the Bluebird carers helped my mother come to terms with her need to go into permanent residential care.
Business response:
Thank you for your kind words. Our carers look back with fondness on the time they were able to support your father, please send our best wishes to your mother, thank you again.
The carers always arrived on time and were always kind and compassionate with my grandmother. My grandmother loved the carers visiting and often let them know she loved them. All the carers looked after my grandmother as though she was a member of her own family.
Business response:
Thank you for your kind words. We are extremely fortunate to have a great team of carers who genuinely care for their clients, thank you for taking the time to reference this so positively.
Having been a service user for just a short time, I have been thoroughly impressed with the service. The staff are courteous and punctual, pleasant and communicative and I would recommend them to all of my friends and family.
Business response:
Thank you for your kind comments, we really do appreciate this feedback.
I have worked in social care for over 20 years. Bluebird Care Great Yarmouth and Lowestoft care workers have been visiting my brother since the beginning of November. They are a really caring group of individuals. There is one that stands out for me. This staff member thought my brother was going to be alone over Christmas and invited him to spend Christmas with her. She didn't know I was moving to the area over that time and that he was spending that period with me. Kindness and compassion equal a beautiful soul, this team ... read more
Frequently asked questions about Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
How is Bluebird Care East Suffolk, Great Yarmouth & Lowestoft rated?
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft has a 4.9 star rating with 47 reviews.
When is Bluebird Care East Suffolk, Great Yarmouth & Lowestoft open?
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft is open now. It will close at 5:00 p.m.