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Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
- Home Health Care
- Great Yarmouth
About this business
Location details
Beacon Innovation Centre, Beacon Park, Camelot Rd, Gorleston-on-Sea, Great Yarmouth, NR31 7RA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We used Bluebird Care Home Care for my mum while we were on holiday in Gorleston on Sea. We were very pleased with everything. The carers were so helpful and friendly which put my mum at ease and were excellent with her. Fantastic service and great carers. We will be returning next year for a holiday and will definitely be using Bluebird Care again. Thank you.
Business response:
Thank you for your kind words. Offering holiday support is one of the many services we offer and it is great to know how much this helped with your holiday. We look forward to caring for your mum again next year.
Bluebird Care is excellent. The carers are doing a wonderful job of looking after my elderly father, they are very attentive to his needs and nothing is too much trouble. Likewise, the supervisors always respond quickly to answer any questions and are very helpful. I am extremely happy with the care that Dad is receiving and feel that Dad has the very best with Bluebird.
Business response:
Thank you for your very generous comments. Our team works extremely hard to provide the best possible support to all our clients. Your amazing feedback is so appreciated by all of us at Bluebird Care East Suffolk & Great Yarmouth.
The care of my father during the final few weeks of his life was simply superb. The two main carers were wonderful help and support not only for my father but for the famil. One was quite amazing and went the extra mile every time. Kind, thoughtful and really did care.
Business response:
Thank you for your kind words, it was a privilege to be able to support your father during this time. We will certainly pass on your comments to the carers involved, they will be very appreciative of these, thank you again.
Bluebird Care has been a breath of fresh air, they are on time, professional, caring and cared for my dad, who has dementia.
Business response:
Thank you for your kind review. My team work extremely hard to deliver the best care possible so it is extremely rewarding when clients and their families take the time to comment on it. Our specialist dementia training really helps us to understand the challenges that our clients face, allowing us to create a personalised care package for each of our clients. Thank you again for your kind comments.
Good level of care. The client is treated with dignity and respect. No rush. Staff friendly and competent. Supervisors are quick to respond to calls and queries. Staff use appropriate Personal protective equipment (PPE) to reduce the risk of infection. My mother appreciates listening to chat and local news.
Business response:
Thank you for your kind words and 100% rating. We work hard to ensure all our clients are cared for with compassion and professionalism and treated with dignity and respect. It is more than pleasing to hear back from clients that this is noticed and appreciated, thank you again.
Bluebird Care has been brilliant for my husband. They do personal care and companionship visits with him and he is always happy to see them. The carers are fantastic, they really support him being independent and have a good chat with him. The office staff always try very hard to accommodate any changes.
Business response:
Thank you for your extremely generous and positive feedback, it is so rewarding to know that all our efforts across the team are appreciated, thank you again.
Very happy with all staff, all been very good with my uncle. My uncle has onset of dementia and everyone has been respectful of him. My uncle is happy with his care.
Business response:
Thank you for your kind words and 100% score across all categories, it is great to know that our team of carers are meeting and exceeding your expectations. All our team take great pride in their work and the care they provide to our clients, I am delighted that it is acknowledged and appreciated, thank you again for your extremely positive review.
Cheerful and smiling.
Business response:
Thank you for your super feedback. Our team of carers genuinely enjoy supporting our clients so it is great to hear that this comes through so positively in their day-to-day contact with you.
It would be good if it was just two or three regular carers instead of a different carer on each visit. Dad has dementia and he finds it confusing.
Business response:
Thank you for the excellent review scores across all categories. Please be assured that we do our utmost to ensure continuity of care, however, holidays, sickness and staff training do affect our ability to achieve this on occasion. All our carers are trained to the same exact Bluebird Care standards, however, I do appreciate this feedback and will discuss this issue with my team. Thank you again for the amazing review scores.
Frequently asked questions about Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
How is Bluebird Care East Suffolk, Great Yarmouth & Lowestoft rated?
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft has a 4.9 star rating with 47 reviews.
When is Bluebird Care East Suffolk, Great Yarmouth & Lowestoft open?
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft is open now. It will close at 5:00 p.m.