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Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
- Home Health Care
- Great Yarmouth
About this business
Location details
Beacon Innovation Centre, Beacon Park, Camelot Rd, Gorleston-on-Sea, Great Yarmouth, NR31 7RA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We appointed Bluebird Care to provide drop in carers from August 2024 when my dad's Alzheimer's had progressed. Mum needed increasing support for personal care and occasional respite. During the 5 months, I found Bluebird to be reliable, caring and professional. As Dad's care needs increased, they went above and beyond to help when things became difficult such as Dad's mobility. The carers' communication via the online app was helpful since I live 2 hours away. The roster managed efficiently with occasional extra help added ... read more
Business response:
Thank you for your very kind comments. We were privileged to support you and your dad during those difficult times. Receiving such positive feedback really makes all the hard work worthwhile, we will ensure your comments are fed back to the team, thank you again.
After a less-than-satisfactory discharge of my mum from hospital for palliative care at home, Bluebird Care Services (Great Yarmouth) has given my dad, sister and me excellent help and advice. One person going above and beyond what was scheduled. Before her serious fall, my mum had Bluebird carers for three years to help with personal care and we have found that she has been treated with kindness and respect. The carers also gave my dad a break from care and cheered him up each day.
Business response:
Thank you for your very kind comments. I think it is fair to say that the manager and her team had grown very fond of your mum over the years and her passing was met with great sadness. We are privileged to be caring for your dad now and supporting him through the difficult days and weeks that lie ahead. Thank you again for such a positive review.
I contacted Bluebird Care as we required a live-in carer for my parents at very short notice. They arranged a visit within a few days and provided us with a wonderful lady who both my parents are very comfortable with. Very professional service from the office staff and carer alike. Would 100% recommend this company.
Business response:
Thank you for your kind words and 100% recommendation. We work hard to deliver the most caring and professional service we can and it is such a delight to know how much our efforts are appreciated, thank you again for such a generous review.
Getting used to strangers coming into the house to shower your client has been difficult as I have always seen after him myself, nice, friendly young men, I am gradually coming to terms with the need for them.
Business response:
Thank you for your kind words, I am delighted that our caring team are making you feel more comfortable about this significant change in your life. We offer both female and male support and it is great to know that the preferred option of male for your husband is working well.
I was so worried about using carers for my mum but we couldn't cope on our own anymore. I would recommend Bluebird Care to anyone with no qualms. Each and every one of your staff has been absolutely brilliant with Mum, even taking time to chat with me if I have rang Mum whilst the carer has been there, I have yet to meet anyone face to face but I go in at lunchtime. The office staff are always helpful and friendly, no matter how many times I contact them to let them know when I won't be available. Well done everyone, you rea... read more
Business response:
Such an amazing review, thank you. We are extremely proud of the work we do and it is so rewarding to know how much it is appreciated, thank you again.
My mum has had Bluebird Care since August helping with the things she struggles with, though she can do a lot for herself it's still a comfort for her to have some make life a bit easier and have a chat and the carers are all really lovely people. It's also reassuring for us, the family, that someone is keeping an eye on her and via the app, we get the schedule of which carer and what time they will be visiting Mum and also, we can check their notes too. I would recommend Bluebird Care to anyone looking for care while still ... read more
Business response:
Thank you for your kind comments, we are delighted to know that we are exceeding your expectations for your mum. Thank you for your extremely positive review.
We have just joined up with Bluebird Care and have had super service so far, friendly, willing to do whatever is needed, we are pleased with the service we have received, so well done to all the team and thank you.
Business response:
Thank you for your positive feedback after such a short time, we look forward to continuing to support you and exceeding your expectations in the future.
Mum has had Bluebird Care helping her since September and I can't thank them enough. The care they have shown Mum is really appreciated by both myself and Mum. Her carers are kind, helpful and nothing is too much for them when asked to help with something. Having the app on my phone gives me peace of mind that Mum is safe and well. I would have no hesitation in recommending Bluebird to anyone looking for care at home for their loved ones. Thank you to the manager and her team.
Business response:
Thank you for your extremely kind words. All our team work extremely hard to exceed our client's expectations and it is great to know that our efforts are appreciated so much, thank you again.
Bluebird Care could not have been faulted, they were excellent with everything they completed. Nothing was too much trouble, time keeping was absolutely spot on. A big thank you to the Bluebirds staff and to their office.
Business response:
Thank you for your amazing review, it is truly wonderful, I really don't feel I need to say any more, thank you again.
Frequently asked questions about Bluebird Care East Suffolk, Great Yarmouth & Lowestoft
How is Bluebird Care East Suffolk, Great Yarmouth & Lowestoft rated?
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft has a 4.9 star rating with 47 reviews.
When is Bluebird Care East Suffolk, Great Yarmouth & Lowestoft open?
Bluebird Care East Suffolk, Great Yarmouth & Lowestoft is open now. It will close at 5:00 p.m.