Bluebird Care East Suffolk, Great Yarmouth & Lowestoft

4.9

Home Health Care
Great Yarmouth

About this business

Healthcare Home Health Care

Location details

Beacon Innovation Centre, Beacon Park, Camelot Rd, Gorleston-on-Sea, Great Yarmouth, NR31 7RA, United Kingdom

Get directions

Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.953 reviews

Select a rating

Mark B

6 months ago

My father needed some extra help to keep his independence after a short period in hospital. We found the Bluebird carers to be kind and attentive to his needs over the 11 months they provided care visits to his home. They were always quick to draw any concerns to the family's attention and accommodated the occasions when our care plans for Dad changed. It was good to be able to read the online notes for each visit which gave us the piece of mind that Dad was ok.

Business response:

Thank you for your kind words. We are delighted to hear how our carers supported your father's independence with kind, attentive care and clear communication throughout those eleven months. I will ensure your lovely comments are passed onto Deena and the team, thank you again.

Christine F

7 months ago

My mother has mixed Dementia and Alzheimer's, she has been having carers from Bluebird for over a month now and she really enjoys their visits. Every one of the ladies and men she has had go to her, have been friendly and professional. They have spent time with her chatting and making sure she has everything she needs. She was recently put on medication for blood pressure and they administer the tablet every evening, prior to preparing her evening meal. As I live over 2 hours away, this has taken so much worry and pressure o... read more

Business response:

Thank you for your kind words. It is lovely to see how well your mother has settled into her new routine and the benefit our Bluebird service is bringing to her. Our carers have quickly built trust and developed a great relationship with your mother. I will ensure your lovely comments are passed onto Deena and the team, thank you again.

Ronnie A

8 months ago

Bluebird have been caring for mum (who lives with my wife & I) for the past month. During this time the company have listened to our requirements and done everything they had said they would. All the carers are kind & have established good routines for mum (a challenge in itself as she's a 92 year old with mixed dementia). The manager & her team are professional, considerate & helpful.

Business response:

Thank you for your kind comments, it is lovely to hear how well your mum is responding to our care. Our caring team work extremely hard to deliver on our promises and it is wonderful to know that this is appreciated, thank you again.

D K

11 months ago

Mum is more than happy with all of her carers which means I'm also happy ! She feels more at ease now after moving to her bungalow last year and I think we can all agree this has changed her for the better. She enjoys the carers jokes and banter as she always loves a laugh so we would like to thank you all , for everything you all do for her ! Thank you for her card and birthday flowers too she's was over the moon

Business response:

Thank you for your very kind comments. There are many sides to care and It is so pleasing to know that the friendly personalities of our caring team comes through in each visit. A laugh and a smile goes along way. Thank you again.

Beverly W

a year ago

My friend and I have been very pleased with Blue Bird's services, we really appreciate the kindness and consideration of our carers. Also the management too, they really do accommodate us wherever they can, to help make my friend's life in living in their home comfortable, we couldn't have done it without them all. The girls are always punctual with their visits, and care for my friend with the utmost respect as they go about their day. They always leave my friend's residence in tidy condition, and are very sensitive to my ... read more

Business response:

Thankyou for your extremely kind review. Maintaining our clients independence so they can stay in and enjoy their own home is one of our core aims, it is amazing to know that we are supporting your friend in this....................and so much more. Thank you again for your positive feedback.

Anna H

a year ago

Excellent service, carers are lovely and always reliable and on time. I didn't think that mum would accept carers at first but she really looks forward to them coming in now. We have a communication book so carers can leave messages about what mood mum is in, what she has had to eat or if we have run out of anything, or if I need to report any changes .This works really well. All the carers are so professional and caring, they have a great relationship with mum and nothing is too much trouble. Thank you for all your support ... read more

Business response:

Thank you for your kind words, it is so rewarding to hear how much your mum is enjoying the Bluebird care service, I will ensue this is passed onto the team. Thank you again for this super review.

P R

a year ago

We appointed Bluebird Care to provide drop in carers from August 2024 when my dad's Alzheimer's had progressed. Mum needed increasing support for personal care and occasional respite. During the 5 months, I found Bluebird to be reliable, caring and professional. As Dad's care needs increased, they went above and beyond to help when things became difficult such as Dad's mobility. The carers' communication via the online app was helpful since I live 2 hours away. The roster managed efficiently with occasional extra help added ... read more

Business response:

Thank you for your very kind comments. We were privileged to support you and your dad during those difficult times. Receiving such positive feedback really makes all the hard work worthwhile, we will ensure your comments are fed back to the team, thank you again.

Angela H

a year ago

After a less-than-satisfactory discharge of my mum from hospital for palliative care at home, Bluebird Care Services (Great Yarmouth) has given my dad, sister and me excellent help and advice. One person going above and beyond what was scheduled. Before her serious fall, my mum had Bluebird carers for three years to help with personal care and we have found that she has been treated with kindness and respect. The carers also gave my dad a break from care and cheered him up each day.

Business response:

Thank you for your very kind comments. I think it is fair to say that the manager and her team had grown very fond of your mum over the years and her passing was met with great sadness. We are privileged to be caring for your dad now and supporting him through the difficult days and weeks that lie ahead. Thank you again for such a positive review.

V P

a year ago

I contacted Bluebird Care as we required a live-in carer for my parents at very short notice. They arranged a visit within a few days and provided us with a wonderful lady who both my parents are very comfortable with. Very professional service from the office staff and carer alike. Would 100% recommend this company.

Business response:

Thank you for your kind words and 100% recommendation. We work hard to deliver the most caring and professional service we can and it is such a delight to know how much our efforts are appreciated, thank you again for such a generous review.