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Bluebird Care Gateshead
- Home Health Care
- Gateshead
About this business
Location details
Ground Floor, 1, Boston House, Business Park, Fifth Ave, Earlsway, Team Valley, Gateshead, NE11 0HF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird Care have given me excellent care. Carers are reliable carers, friendly, polite and I couldn't do without them.
Business response:
Thank you for leaving us a lovely review. It's always our goal to provide respectful, reliable, and compassionate support to every customer and we are delighted to hear that we are achieving that.
The ladies are very helpful, kind and respectful. They have aided my recovery very much. Nothing is too much trouble.
Business response:
Thank you for leaving us such a fabulous review Mary. We're incredibly grateful for your feedback and are pleased to hear that you've had a positive experience with our care team.
I would rate this supplier of care as excellent. As even when there was confusion over when they thought that my husband cancelled my lunchtime visit, they looked on their rota and replaced it within 90 minutes. The girls are very well-trained and seem to know how to handle every situation and they are all so friendly.
Business response:
Our team is committed to providing compassionate, high-quality care, and it means a lot to know that our efforts are making a difference to you. We always try and provide our customers with additional care and support visits, even at short notice.
Excellent support services - friendly, professional and understanding of clients needs. Executes tasks with maximum care and efficiency and keeps the client informed Takes time to understand task and assists whenever possible
Business response:
Thank you so much for taking the time to share your kind words Dawn. We truly appreciate your feedback and are so glad to hear that you had a positive experience with our homecare service.
Bluebird have been coming to my cousin for several years now. Excellent carers who know my cousin's needs and meet them. Polite, gentle and caring & they treat my cousin with dignity and respect.
Business response:
Thank you for your lovely review, we are pleased that you are happy with our service.
Very happy with the service provided by the carers who my mum likes very much. They carry out the tasks we need them to do as well as spending time with mum. Bluebird themselves are very helpful always try to provide cover at short notice if asked. Very nice and friendly on the phone and in person. Could not be happier with the whole situation for mum and my family.
Business response:
Thank you so much for leaving us a wonderful review. We are delighted to hear that you and your mum are happy with our service.
Excellent service as usual.
Business response:
As a long-standing customer, we are pleased to hear that you continue to be happy with our service. Thank you for leaving us a five-star review!
We have been using Bluebird Care for six years now. I have no complaints at all! The staff are well-trained, caring and supportive. If there are any issues, I receive a phone call - nothing is a problem. There are lovely touches, which Mum loves, like Easter eggs! Thank you, Bluebird.
Business response:
Thank you for such a lovely review. We are so pleased that your mum is delighted with our service, she is very much valued as part of our Bluebird family.
Bluebird Gateshead have been looking after my now 95-year-old mother for over a year. From initial contact to her recent annual review, absolutely everything has been excellent. My mother looks forward to her twice-daily visits, and speaks very highly about all of her carers. For the rest of the family, knowing that her medication is supervised, and her other care needs are supported so well, the peace of mind is priceless
Business response:
We are delighted to hear that your mum and her family are very happy with our service. Our team takes pride in providing an excellent experience, keeping people safe and happy in their homes and we're pleased to hear that you feel we do this well.
Frequently asked questions about Bluebird Care Gateshead
How is Bluebird Care Gateshead rated?
Bluebird Care Gateshead has a 4.9 star rating with 56 reviews.
When is Bluebird Care Gateshead open?
Bluebird Care Gateshead is closed now. It will open at 8:30 a.m.