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Bluebird Care Gateshead
- Home Health Care
- Gateshead
About this business
Location details
Ground Floor, 1, Boston House, Business Park, Fifth Ave, Earlsway, Team Valley, Gateshead, NE11 0HF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird Care has provided support to my mum since August 2020. All the staff at Bluebird Care made the transition to having support in her home a positive experience. The girls who visit are always friendly and professional making sure she is up and sorted in the morning. Communication with the management staff is excellent. They are always just a phone call away any time of the day. My mum and I would highly recommend this service provider.
Business response:
We are delighted to hear that your mum is having such a positive experience. We will make sure that your lovely feedback is passed on to her team.
I have been a member of Bluebird Care Gateshead since 20-11-2020. I have a lady who comes once a week to assist me to have a bath and hair wash one week and the next, a little domestic work in my home. I was impressed when I applied, by receptionists on the phone, also by the supervisor/manager. May I say the lady who assists me is most polite and ladylike. I use hearing aids and need glasses.
Business response:
Thank you for your review. We are delighted to hear that your experience dealing with the whole team has been a positive one and that you have a great relationship with your care assistant.
Everyone at Bluebird Care management, office staff and carers have consistently given the highest level of service. Carers often went "above and beyond" what was required and became part of the family without the exceptional level of care and support given my mum would never have been able to remain in her own home for an additional 2 years. We'll be forever grateful for what they've done for us all. Many many thanks.
Business response:
It has been an absolute pleasure to be part of your mum's life and she will be a huge miss to everyone in the team. We wish her every happiness in her new home.
My mother is very happy with the quality of care she receives from the girls at Bluebird Care. Nothing is too much trouble for them even if it's not on the care plan, the girls have always carried out her wishes. They are prompt, smart, happy and sympathetic at all times.
Business response:
Thank you very much for your review, we will pass your lovely comments on to your mum's team!
The carers are friendly but professional. They afford me all the dignity, respect and care I require and nothing seems to be a bother to them. I look forward to their visits - 5 a week - as they are sometimes my only visitors throughout the day. The carers are an invaluable help to me and I also appreciate the input of the management team.
Business response:
We are delighted to hear that our team is providing a valuable and caring service. Thank you for letting us be a part of your daily life. We will pass on your comments to our staff.
Bluebird Care has made a great difference in my life. I can trust them in every way and they act in a really willing manner. A pleasant smile means a lot when you live alone.
Business response:
Thank you for a lovely review, we are delighted to hear that you have trust in the team and they are making such a difference.
My mother in law didn't want to have carers but we persuaded her to have them for a week while we were on holiday. After the week she immediately agreed to have them three days a week permanently. Office staff have been most helpful. The carers have made a good impression on my mother in law and she now seems happy to have their help.
Business response:
Thank you for such a lovely review, we are pleased to hear that your mother in law has been able to build a trusting relationship with her team and feels confident to continue with the support.
Bluebird Gateshead is a first-class and well-run organisation. They have been helping my relative for a while now. The manager and staff always listen, are accessible, polite, understanding, prompt and willing to help in whatever situation arises. My relative, who has a number of health issues, both physical and mental, is always treated sympathetically by the friendly carers who combine sensitivity with efficiency.
Business response:
Thank you for such a lovely review. We are delighted to receive your comments and will pass these on to the rest of the team.
A small group of carers are providing an excellent personal care service for my aunt. They are always punctual and she is treated with respect and dignity. My aunt needs a great deal of help to remain safely living at home and the carers go above and beyond on occasions to ensure that the service they are providing is meeting her needs. The Care Manager notifies me of any issues that may need to be addressed so that a positive outcome can be achieved.
Business response:
Thank you for such a lovely review. We are pleased to hear that our team are delivering an excellent service. I shall pass your comments on to the team, I know they will be delighted to hear them!
Frequently asked questions about Bluebird Care Gateshead
How is Bluebird Care Gateshead rated?
Bluebird Care Gateshead has a 4.9 star rating with 66 reviews.
When is Bluebird Care Gateshead open?
Bluebird Care Gateshead is closed now. It will open at 8:30 a.m.