This profile has been claimed by the business owner or representative.
Bluebird Care Gateshead
- Home Health Care
- Gateshead
About this business
Location details
Ground Floor, 1, Boston House, Business Park, Fifth Ave, Earlsway, Team Valley, Gateshead, NE11 0HF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent support services - friendly, professional and understanding of clients needs. Executes tasks with maximum care and efficiency and keeps the client informed Takes time to understand task and assists whenever possible
Business response:
Thank you so much for taking the time to share your kind words Dawn. We truly appreciate your feedback and are so glad to hear that you had a positive experience with our homecare service.
Bluebird have been coming to my cousin for several years now. Excellent carers who know my cousin's needs and meet them. Polite, gentle and caring & they treat my cousin with dignity and respect.
Business response:
Thank you for your lovely review, we are pleased that you are happy with our service.
Very happy with the service provided by the carers who my mum likes very much. They carry out the tasks we need them to do as well as spending time with mum. Bluebird themselves are very helpful always try to provide cover at short notice if asked. Very nice and friendly on the phone and in person. Could not be happier with the whole situation for mum and my family.
Business response:
Thank you so much for leaving us a wonderful review. We are delighted to hear that you and your mum are happy with our service.
Excellent service as usual.
Business response:
As a long-standing customer, we are pleased to hear that you continue to be happy with our service. Thank you for leaving us a five-star review!
We have been using Bluebird Care for six years now. I have no complaints at all! The staff are well-trained, caring and supportive. If there are any issues, I receive a phone call - nothing is a problem. There are lovely touches, which Mum loves, like Easter eggs! Thank you, Bluebird.
Business response:
Thank you for such a lovely review. We are so pleased that your mum is delighted with our service, she is very much valued as part of our Bluebird family.
Bluebird Gateshead have been looking after my now 95-year-old mother for over a year. From initial contact to her recent annual review, absolutely everything has been excellent. My mother looks forward to her twice-daily visits, and speaks very highly about all of her carers. For the rest of the family, knowing that her medication is supervised, and her other care needs are supported so well, the peace of mind is priceless
Business response:
We are delighted to hear that your mum and her family are very happy with our service. Our team takes pride in providing an excellent experience, keeping people safe and happy in their homes and we're pleased to hear that you feel we do this well.
Excellent service provided by friendly professional staff. Highly recommended.
Business response:
Our team takes pride in providing an excellent service, keeping people safe and happy in their homes and we're pleased that you feel we do this well. We are so delighted to hear that you would highly recommend us!
All the staff do a perfect job and are very polite and obliging.
Business response:
Thank you so much for taking the time to leave a 5-star review for us, we are pleased to hear that you are happy with our service and feel that you are treated with dignity.
Bluebird has been a support to me with my son when I was in hospital. They stayed overnight and I was reassured that he would be looked after and he was in safe hands. They are very trustworthy and I can rely on them. They come every day to bathe him, get him dressed and put him in his wheelchair to see him off to the Day Centre. They are lovely carers and I trust each one very much.
Business response:
Thank you for your kind words, Frances, they mean a lot to the team. It is a privilege to support your son and he brightens up the team's day.
Frequently asked questions about Bluebird Care Gateshead
How is Bluebird Care Gateshead rated?
Bluebird Care Gateshead has a 4.9 star rating with 62 reviews.
When is Bluebird Care Gateshead open?
Bluebird Care Gateshead is closed now. It will open on Monday at 8:30 a.m.