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Bluebird Care Gateshead
- Home Health Care
- Gateshead
About this business
Location details
Ground Floor, 1, Boston House, Business Park, Fifth Ave, Earlsway, Team Valley, Gateshead, NE11 0HF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent as usual.
My aunt was firmly against having anyone come into her home to help her but after a serious fall, I took matters into my own hands and arranged for Bluebird Carers to call every day at lunchtime. After an initial reticence, my aunt now looks forward to their visits. She has built up a rapport with her carers and often tells me about their chats. They talk about ‘old’ Gateshead and reminisce about the ‘old’ times. I must add that the ladies are much younger than my aunt but have found old photos via the internet on their phon... read more
Business response:
I am delighted to read that your aunt is now receptive to the idea of having support and has built a great rapport with her care team. The team enjoy spending time reminiscing with your aunt and are thrilled to hear that you think she is looking healthier. It is an honour to be able to make such a difference to her life.
I'm very pleased with the care my Dad gets from Bluebird Care Gateshead. My Dad was initially very anxious about having carers but now he really looks forward to seeing them. Nothing seems too much trouble. Being able to check his care online is very useful for me as I live a long distance away from my Dad.
In 2015, I needed the help of Bluebird Care. When I was in need of assistance again, I had no hesitation in calling them. The excellent, very high standard of the carers has continued. I looked forward to the daily visits. Nothing, however small, was too much trouble for them. As I live on my own, I enjoyed our chats. They felt like my friends encouraging me to get better.
Business response:
Thank you, Ann, for such a lovely review. We are thrilled that you chose to return to Bluebird Care Gateshead for support with your recovery. We take pride in our commitment to provide and maintain high professional standards, which I am pleased you have been able to experience first-hand.
I can’t fault the care and support provided to my mam by Bluebird Gateshead. All of the carers and employees I’ve been in contact with have been extremely professional, supportive, patient and knowledgeable. I can’t praise them enough for their help and support during a very difficult time. I’d highly recommend them and thank them for their hard work and help.
Business response:
Thank you Claire for such a lovely review. It has been an honour to have been able to support your mum to remain at home through such a difficult time.
We engaged the services of Bluebird Care in late December 2020 for my elderly mum who needs support as she has Alzheimer's. They stepped in at short notice and the transition process was very smooth. The carers are reliable, arriving on time and staying for the full duration of the visit. We don't live locally so have only been present for a couple of care visits; the carers seemed friendly, kind and caring. Mum seems happy with her carers and tells us she has "a good bunch of girls". The office seems to be well run, emails ... read more
Business response:
Thank you for your lovely review and for choosing us to support your mum. It is a privilege to be part of her life and to support her to remain in her own home. We are pleased your mum has built a good relationship with our care staff and that you have had a positive experience with our team. Our pricing is structured as we pay our staff the national living wage and shorter care visits mean that there is increased travel time/mileage for staff. We believe happy staff means happy customers.
I am a mum of a 16 year old disabled and extremely challenging boy who is supported by Bluebird Care Gateshead. They came into our lives just before the lockdown in March 2020 and I must say I don't know where I would be without them. They are in constant touch with us and there service has been outstanding. They have stepped in at really short notice to help provide valuable support to our family when other services have let us down. They're very reliable as a company and my son loves his new carers. He has positive relatio... read more
Business response:
Thank you for a lovely review. We are delighted to hear that we are making a difference and that your son has built up such positive relationships with his care and support team.
I am very pleased with Bluebird Care and what they are doing for my chronically sick mother. I have found the level of support very good and the staff commitment to be excellent. Further, I have found the communication with management to be good and all necessary things explained and made clear. I will continue to advise my mother to use Bluebird Care services as I believe it is making a positive difference to her life at the moment.
Business response:
Thank you for such a lovely review. We are delighted to hear that your mother is really benefiting from our care and support and that you have such confidence in the team.
My dad receives regular daily care from Bluebird Gateshead. My sister and I don’t live near to dad so it's extremely important to us that he receives the best support possible to enable him to live safely in his own home. During lockdown it was an especially worrying time, however, Bluebird were (and still are) amazing. We receive regular updates through Bluebird’s office and carers. Their carers are always patient, professional and most of all kind. The carers frequently go out of their way to help my dad and adapt to his n... read more
Business response:
It is an absolute privilege to support your father to remain living safely at home. I know how fond of him his care team is and I will pass on the lovely feedback to them.
Frequently asked questions about Bluebird Care Gateshead
How is Bluebird Care Gateshead rated?
Bluebird Care Gateshead has a 4.9 star rating with 56 reviews.
When is Bluebird Care Gateshead open?
Bluebird Care Gateshead is open now. It will close at 5:00 p.m.