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Bluebird Care Hounslow & Chiswick
- Home Health Care
- Hanworth
About this business
Location details
Unit 2, Safestore Self Storage, Links Industrial Estate, Office 8, Popham Cl, Hanworth, TW13 6JE, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We contacted Bluebird at very short notice when Mum urgently needed care. Bluebird responded swiftly, efficiently and professionally. They guided us through everything and we had carers attending the very next day. They have been with us for a few months now, and have responded to changes in Mum's needs and looked after her very well. Mum has done very well; she likes the carers and we are delighted with the progress she has made. Like everyone, Mum's needs are particular and complex, so not everything has been absolutely pe... read more
Business response:
Dear CB, Thank you for your review and I am pleased to read you are happy with the service being provided to your mum.
During February, our family required additional support on top of my father's normal care plan following my mother's surgery, and I was also recovering from surgery myself. This created a particularly challenging period for us, but the Manager provided invaluable assistance by proactively exploring options to help us manage the situation. Their responsiveness and willingness to support us during such a stressful time was truly appreciated. When we transitioned to a live-in care arrangement for eight weeks, the initial carer ... read more
Business response:
Thank you for your review and comments. I am pleased to read you felt supported through what was a challenging period for the family and I can assure you that the team is fully committed to keep providing good quality care to you and your loved ones.
Bluebird have helped my family with providing live-in care for our Mum, who has recently been diagnosed dementia. They made the process easy from the start and provided us with the reassurance needed. The carer Ashy was assigned to our Mum as a live-in carer. Ashy is gentle, kind, respectful and patient with our Mum and we feel blessed to have her. Thank you Ashy and Bluebird.
Business response:
Dear Clive, Thank you for your feedback on both the care worker supporting your mother and the service in general.
My Uncle had a brief but very successful experience using Bluebird Care. The sessions organiser and care provider were excellent at communicating with my Uncle. The services including assistance with personal health (showering) and laundry. My Uncle was very appreciative of the support provided to him at such short notice. Despite being a very personal offering, the feedback to me was extremely positive which I reflected back to those involved. The services were offered at a reasonable price, and the carer visits were at the... read more
Business response:
Dear Michael, thank you for your feedback and I am really pleased to read your message and to know your uncle was well supported.Thank you from the entire Bluebird Care team.
Very good level of care, always on time, I feel confident leaving my dad in Bluebird's care. The messaging on call service makes it very easy to update Bluebird with any new requirement. All staff very friendly.
Business response:
Thank you for your feedback and I am really pleased to hear you are happy with the care Dad receives from his care experts. Thank you.
Very professional service starting from admission, to starting a staff with my mum, Respect & Dignity have been observated. We are very happy with Bluebird.
Business response:
Dear Jason, Thank you for your review and feedback. I am really pleased to hear mum is happy with her care and the care staff. Thank you from the entire Bluebird Care team.
I am happy with the care and appreciate work of carers.
Business response:
Dear Customer, Thank you for your review and we are pleased to hear you are happy with the care being received and the care team.
My careers are very nice and they always listen to me whenever I say. The office are also very nice and they are more respectful.
Business response:
Dear Ramandeep, thank you for your review and positive feedback. We are really pleased to hear you feel listened to and happy with your care experts. On behalf of the entire team, I would like to say Thank you.
My parents have used Bluebird for over two years and the Bluebird carers we have encountered (and the office staff too) have been very friendly and professional and mindful of their needs. After starting initially with an hour's visit per day to assist my mother (then 92) both my father (then 95) and mother were cared for with daily hours gradually increasing until May 2024 when we needed full time 24/7 care at home. The principal carer soon became one of the family, as did her predecessor who continued with daily compassion... read more
Business response:
Thank you for your review and its been an absolute pleasure to have supported Dad and Mum over the years with thier care needs.
Frequently asked questions about Bluebird Care Hounslow & Chiswick
How is Bluebird Care Hounslow & Chiswick rated?
Bluebird Care Hounslow & Chiswick has a 4.6 star rating with 63 reviews.
When is Bluebird Care Hounslow & Chiswick open?
Bluebird Care Hounslow & Chiswick is closed now. It will open tomorrow at 8:30 a.m.