Bluebird Care Hounslow & Chiswick

M M 

on Homecare.co.uk

2 years ago

Bluebird Care Hounslow & Chiswick were absolutely fantastic in the care of my mother. Their team were not only supportive to her needs but extended their support and guidance to us as a family in an exceptionally challenging time. The carers understood my mother's needs well and formed a lovely relationship with her. Compounded with dementia, my mother had some physical issues and without the care of the Bluebird team she would have deteriorated. This is a well run team and any concerns were immediately addressed. They do ... read more

M O 

on Homecare.co.uk

2 years ago

Extremely helpful and kind. 

Anne D 

on Homecare.co.uk

2 years ago

Very happy with the care worker provided on a long-term basis. My husband was treated kindly and with dignity despite the fact that his dementia made him difficult at times. Office personnel are always polite and well-spoken and obliging, as we’re the management. Always trying to facilitate requests for additional care. 

A W 

on Homecare.co.uk

2 years ago

The carer came in late June and took over 24 hour care for my aunt and uncle. She is gentle, caring, kind and treats my aunt with great dignity and respect. She is not afraid to deal with difficult issues and is always cheerful and smiling. She keeps me fully informed of what I need to know and takes a lot of responsibility and worry off my shoulders. My aunt and uncle are very happy she is with them. 

Alicia H 

on Homecare.co.uk

2 years ago

The carer did an amazing job supporting my mum with grief following the death of her husband. The carer encouraged her to take regular walks, accompanied her to church, chatted with friends, listening to stories. The carer also cared for my mum by doing meals, and seeing to drinks. The carer has been polite, considerate, professional and a friend or companion to a grieving lady. 

R A 

on Homecare.co.uk

2 years ago

I was very comfortable with the live-in carer who looked after me after a fall in my house. I didn't need much physical help, but she was especially good at encouraging me to return to my normal active life. She was pleasant to have around and extremely tidy. 

S B 

on Homecare.co.uk

3 years ago

My experience of the service provided by Bluebird Care was brief but, in all respects, a very positive experience. They visited my very close friend on a daily basis, and he spoke very highly of all the carers; they were competent and professional but quickly developed a good relationship with him and were respectful in meeting his care needs and very considerate of his personal preferences. I was his Attorney, and the senior staff and management always communicated promptly with me regarding any feedback from their carers a... read more

Simon W 

on Homecare.co.uk

3 years ago

From the first call to the care, the experience was excellent. Very professional and helpful. The office was efficient, understood my needs and delivered perfectly. The carer was amazing - from the moment she walked through the door to the excellent report at the end of the time. She has a wonderful way with people and puts my father at ease immediately. Thank you. 

Peter G 

on Homecare.co.uk

2 years ago

My mother has been with Bluebird Care since April 2020 and regret to say the standard has gone down. The carers used to be friendly and talkative, now in some cases it's rush, rush, rush. This morning bed baths towels and t-shirts are ringing wet. Cleaning up, I find pillows on the floor. The hoist slung on the floor. Today I found cleaning products in the bed. Some carers leave in a hurry. The porch and front doors are slammed. Sometimes there is an air of complaisance and tiredness. At the moment there is one very good car... read more