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Bluebird Care Hounslow & Chiswick
- Home Health Care
- Hanworth
About this business
Location details
Unit 2, Safestore Self Storage, Links Industrial Estate, Office 8, Popham Cl, Hanworth, TW13 6JE, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The support we received from Bluebird, and especially the wonderful carer who lived with our Mum for the last 3-weeks of her life was excellent in all respects. It made a very difficult and emotional time easier to bear. Nothing was too much trouble for the carer who Mum considered a friend. The management of the services delivered was very good, and Bluebird gave us general advice and guidance, which was useful.
Business response:
Dear Janice, thank you for your review; we are most grateful.
Marina, Eni and the Bluebird team did a great job pulling together the support which enabled my godmother to remain at home. The carers were all professional, kind and friendly and cared well for my godmother. We had two fantastic live-in carers and then different carers coming in during the day and night, who were great. The Owner and the Manager were great supports throughout.
Business response:
Dear Jill, thank you so much for your review and kind words. The entire Bluebird Care Hounslow & Chiswick team are grateful for the opportunity to look after your godmother.
Have been extremely impressed with the standard of care and niceness of the carers that attend to me.
Business response:
Dear E K, we are very grateful for your review and we continue to work hard in ensuring we uphold a high standard of care for you and all our customers.
The carers are great, so willing to do anything for me. I struggle with lifting anything and sometimes have days when I sleep in the chair. Nothing phases them and they are pretty good at discouraging me from overdoing it. The management team are also good and helpful. They keep me posted about any changes and are great when I contact them. I appreciate all that they do.
Business response:
Dear June, many thanks for your review and we are very grateful for the opportunity to providing your care.
Bluebird is an excellent care company. Their carers are amazing, so caring, professional, kind and friendly. My mum has been given the best care from every single carer she has had. I wouldn’t hesitate to recommend them.
Business response:
Dear Sandra, we are very grateful for your review and we continue to work hard in ensuring we uphold a high standard of care for your mum and all our customers.
Good care home provider. Never had any issues in terms of their service or their quality of staff, which are well trained and experienced. Very punctual and always in full uniform. All carers take dignity and pride in their daily tasks. It is also good to have a permanent carer who knows their clients and it gives them that bit of security and safety.
Business response:
Dear Vinod, we are very grateful for your review and we continue to work hard in ensuring we uphold a high standard of care, to you and all our customers.
Overall, I cannot fault the commitment Bluebird demonstrate in supporting and caring for my Godmother. Office staff very friendly and helpful. But often seem rushed/under pressure. Sometimes delay responding to my emails. OpenPass app is extremely useful for us to view the carer's notes for the day, but it does not 'refresh' and sometimes gives the incorrect time of the start/end of the visit. This is extremely disconcerting - particularly when an hours' visit looks like 5 minutes?
Bluebird has looked after my mum for 3 years now with little or no problems. After a spell in hospital, they have adjusted the care plan to suit very quickly and adapted to my mums needs well.
My mother was only with Bluebird Care for a short period before needing to go into hospital and then onto a care home for 24-hour care. We were extremely pleased with the care provided by the team, who were professional, understanding and caring. They were punctual but if the need or a crisis arose, arranged for a carer to stay longer. We would certainly recommend their services.
Frequently asked questions about Bluebird Care Hounslow & Chiswick
How is Bluebird Care Hounslow & Chiswick rated?
Bluebird Care Hounslow & Chiswick has a 4.6 star rating with 59 reviews.
When is Bluebird Care Hounslow & Chiswick open?
Bluebird Care Hounslow & Chiswick is open now. It will close at 5:00 p.m.