This profile has been claimed by the business owner or representative.
Bluebird Care Lewes District, Brighton and Hove
- Home Health Care
- Newhaven
About this business
Location details
Denton Island, Newhaven, BN9 9BB, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have found Bluebird to be reliable and flexible and dedicated to my mum’s needs. All the carers are excellent but in particular, one member of staff has been fantastic and extremely helpful in looking after my mum.
Business response:
Thank you for your feedback. It's so good to hear our wonderful team are having such a positive impact. We are truly proud of our teams who have worked so hard, with great dedication through a very difficult 2 years. Please let us know if we can support you and your Mum in any other way.
Bluebird Care is a very reliable service, on occasions when staff are late we always receive a phone call beforehand to explain lateness. Over eight or so years we have only been let down a couple of times. Overall, a caring and efficient service.
Business response:
Thank you for your review and also for understanding how difficult the last two years have been with staff having to self-isolate. We continue to work hard to improve the things which are within our control and work to help alter things that are more difficult for us to influence.
I've been with many agencies over the years and Bluebird is by far the best. I feel reassured that everyone from carers to management are both for me as a customer and for each other as colleagues, this makes such a difference. I feel safe and well looked after even when my health is unstable. They have been great during Covid-19 at adapting to changing needs (adding in shopping calls etc) and ensuring I am as safe and protected as possible.
Business response:
Thank you so much, for such positive comments. We really do try our best even during such trying times. Thank you for taking the time to write, as ever please let us know if you need anything, always happy to help where we can.
Since my mother started using Bluebird 6/8 years ago, I have had peace of mind knowing they will never let us down, and she will always get the best care. Especially over the last year when covid restrictions have meant, I have not been able o visit her much myself. They are very kind and professional and keep me informed of any problems she has - health or otherwise. She has used two other compies over the last 10-years and Bluebird is the best.
Business response:
Thank you so much for taking the time to write, we are thrilled to be helping to care for your Mum and will continue to do the very best we can.
The care my cousin has is excellent. Although only in his 70's, he lives alone and is very inactive. He demands a lot of attention and reassurance, and as visiting hi, due to covid has been difficult, the Bluebird Care has been a great comfort to him. In turn, it has allowed us to isolate from him, but know he is happy.
Business response:
Hello Jacqueline, thank you so much for your kind comments at this difficult time. We are truly pleased we could help and make a positive impact. Please let us know if we can help further, always here. We shall pass your words onto the team. Thank you.
Very good throughout January, especially with the care of my husband.
All the workers are very helpful, because of them I can stay in my home.
Business response:
Thank you P W, for your review. We are thrilled to help you remain living in your own home, which is what you wish to do.
Nurses were always on time and were always very cheerful and kind. At the moment the service has only been for a very short period.
Business response:
Thank you so much for your kind words, we truly try our very best. If we can help in any way, please contact us in the usual way, we are here to help.
I have found Bluebird Care (Lewes) to be friendly and reliable. The home care service means I can stay safely in my own home and have company.
Business response:
Thank you Elizabeth, for your kind words. As ever, if you need anything the team are always on hand to help.
Frequently asked questions about Bluebird Care Lewes District, Brighton and Hove
How is Bluebird Care Lewes District, Brighton and Hove rated?
Bluebird Care Lewes District, Brighton and Hove has a 4.4 star rating with 50 reviews.
When is Bluebird Care Lewes District, Brighton and Hove open?
Bluebird Care Lewes District, Brighton and Hove is closed now. It will open tomorrow at 8:30 a.m.