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Denton Island, Newhaven, BN9 9BB, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I contacted Bluebird Care for help with my mother who has dementia. There have been continuous miscommunications and constant changes to schedules, times and carers. It is extremely disappointing and upsetting as so many promises were made regarding what help could be given. In my opinion, Bluebird Care are struggling with their administration, they seem unable to send or reply to emails. There is clearly a management issue. In the end , two carers visited my mother. One was very good , the other was not a good fit. The whol... read more
Business response:
Thank you for taking the time to share your feedback We are sorry to hear that your experience did not meet your expectations, and we sincerely appreciate you bringing these important points to our attention. Please be reassured that we take all feedback seriously as it helps us identify areas where we can improve and ensure we are providing the highest standard of care. We are committed to continuous improvement and ensuring all our customers and their families feel supported, respected, and confident in the care we provide... read more
Bluebird Care Lewes District, Brighton and Hove has a 4.4 star rating with 50 reviews.
Bluebird Care Lewes District, Brighton and Hove is closed now. It will open tomorrow at 8:30 a.m.