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Bluebird Care Mendip
- Home Health Care
- Shepton Mallet
About this business
Location details
1 Paul Street, Shepton Mallet, BA4 5LD, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All the staff are very personable and efficient. My carer always arrives at the expected time and I've never been forgotten!
Business response:
Thank you very much for your review and kind words. I am very pleased to hear you have received a good service from our dedicated team, and we look forward to continuing to support you.
Carers come on time and use suitable PPE. They are very efficient in explaining if anything has changed. They talk to me and keep to the routine that we have decided together. They achieve all that they are meant to do within the allocated time. All the carers who visit are cheerful and efficient.
Business response:
Thank you very much for your review of our service. Our aim is to always provide a high-quality service, which I am pleased you are experiencing.
My carer is the most considerate helpful person with great perception. I have found the replacement carers also considerate and I consider we are as a family are most fortunate.
Business response:
We are pleased you are and have received a good service. We pride ourselves with our professional team.
Bluebird Care (Mendip) has been taking care of my husband's care package for the last few years and have taken a lot of pressure off my shoulders. My husband was 51 when diagnosed with dementia and for the last few years, carers have been paramount to his care to enable me to go to work. Their care is second to none and to be honest, I don't know what I would do without them. As you can imagine the care needs have fluctuated but Bluebird has always been on board with any changes to the routine. They are not only carers to my... read more
Business response:
Thank you so much for your kind comments. We are pleased to have such a positive impact on you and your husband.
The care provided by the team at Bluebird Care Mendip cannot be faulted. They provide a brilliant home care service for my mother in law in her 90’s at home. The carers genuinely care about her and treat her with respect and are friendly. The supervisors and coordinator also know her which I believe helps to provide her with the best care possible. Highly recommend Bluebird Care Mendip.
Business response:
Thank you very much for your positive and kind words. Our team enjoy visiting mother-in-law.
Very happy with the service. Nothing is too much trouble, the helpers are always so helpful and chatty. Dad is very happy with the service as well.
Business response:
Thank you so much for taking the time to give us your feedback.
Bluebird Care Mendip come once a week for one hour to help my 88-year-old mother who lives semi-independently in an annexe at our house. Anyone of a handful of ladies come and are always punctual, smartly uniformed, courteous and professional. My mother has her favourites but she appreciates them all and relishes the proper shower and clean that their visits allow her to have. If my family go away we can increase the visits - Bluebird Care Mendip are very flexible. This service has made a significant difference to her and ou... read more
Business response:
Thank you for your feedback. We love taking care of mum.
On the whole, I am very pleased with the service I receive, but not happy when my carers, whom I am expecting, are sent somewhere else with no notice and no reason as to why e.g. sickness or staff shortage. The last time it happened was yesterday.
Business response:
Thank you very much for your review. We appreciate and value our customer feedback immensely. We strive to provide excellent service and to continue building positive working relationships.
Frequently asked questions about Bluebird Care Mendip
How is Bluebird Care Mendip rated?
Bluebird Care Mendip has a 4.4 star rating with 58 reviews.
When is Bluebird Care Mendip open?
Bluebird Care Mendip is open now. It will close at 5:00 p.m.