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Bluebird Care New Forest
- Home Health Care
- Lymington
About this business
Location details
54 High St, Lymington, SO41 9AJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They send people who've never been introduced to you or your house so you end up constantly training new people. They also don't tell you when there is a substitute for your rota so unexpected people turn up. This also makes it difficult to organise shopping and pick up of prescriptions.
Business response:
As an owner, I am always worried about getting negative feedback. However, I have looked into your case and you have the same carer 4 days a week at the same time consistently and one day you had a different one. When that particular carer was on holiday, you did get a different carer who might not know the care package as they will have to be allocated as and when it fits with their run. The continuity of your care is extremely good and I feel that you have been really undeservedly harsh on the team. We know that many other... read more
Frequently asked questions about Bluebird Care New Forest
How is Bluebird Care New Forest rated?
Bluebird Care New Forest has a 4.6 star rating with 69 reviews.
When is Bluebird Care New Forest open?
Bluebird Care New Forest is closed now. It will open at 8:30 a.m.