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Bluebird Care New Forest
- Home Health Care
- Lymington
About this business
Location details
54 High St, Lymington, SO41 9AJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird has been taking care of my Mum for the last 4 1/2 years in her own home. The care my mum receives is excellent, it is so lovely to see the bond she has with her carers. Not only do they physically care for Mum, but they also help her to remain independent and they help to keep mum cheerful and happy! The carers take time to listen to Mum, have supported her through some difficult times, and are always professional! Bluebird have allowed us as a family to live our lives. When no other care agency could help us Bluebi... read more
Business response:
It is so lovely to get your review. I am so pleased that the team has given you and your family this support. Thank you
The excellent Bluebird carers have enabled mum to stay in her own home for the past four and a half years, and it is with reluctance that we have had to now move her into residential care to be nearer to family. We would especially like to thank her carers, who have particularly helped with the situation as mum's dementia worsens, although all the carers have been great, very kind and professional.
Business response:
We wish her all the best in her new environment. We hope that you will all enjoy her company as she is now closer to her family.
My mum can be hard work but all your carers know what she can be like and are very caring towards my mum and never upset her by staying if she asks them to go, that shows me they all care about my mum.
Business response:
Thank you for your kind feedback. In general, we are aware that every customer has their own individual characteristics, needs and challenges. So for us, your mum is not an exception and I am pleased to read that you feel supported with the care for your mother.
Excellent care service with friendly dedicated and committed staff. Whenever there’s been any kind of problem, very proactive in finding the best solutions. Live-in carers have been excellent and support from back office is also excellent.
Business response:
Thank you for your kind words. As an owner, it is important to us to see that the team effort of helping your family with looking after your mother is working well
Bluebird Care has been looking after my mum for over a year and has always been professional, competent, caring and considerate. They are easily reachable and friendly, providing information and giving updates whenever requested. Their online carer notes are accessible so it is easy to see how things are going.
Business response:
Thank you for your kind review. We hope that we can make sure that your mum will continue to be looked after with dignity and in comfort.
Bluebird Care has been a life-saver (literally), enabling for Mum to remain in her home of 50 years. The live-in care is outstanding, providing Mum with her 'happy home' - she is safe, well-nourished, supported and engaged with every day. Carers are kind, compassionate, professional and trustworthy, giving us the peace of mind that is so important when living a long distance away. Bluebird is a number one choice, and will be again should it be necessary! Thank you all so very much for looking after our precious Mum.
Business response:
Thank you for these kind words. I love that we do enable your family to give you that reassurance with the help of our live-in care team.
I had to arrange care quickly for my mother after a fall at home. Bluebird arranged an assessment quickly and were able to provide a live-in carer within a week. Mum was very happy with the carers who lived in and looked after her, and I was extremely pleased with the service provided.
Business response:
Thank you for your kind words. It is always a worry when you get care in the homes whether the people are of a good standard and will fit around the people concerned. I am pleased that your mum benefitted from the care in place.
Really happy with the service that Bluebird provide. All the carer's do a fantastic job looking after my partner. They are all so professional and take the time to chat and make sure my partner is comfortable after each visit.
Business response:
We are pleased that you feel comfortable with our service and your partner enjoys the company and the carers visits
The care and compassion combined with ultimate professionalism is what is keeping my Mum in her own home. All the staff are very kind with both me and Mum particularly with the shower situation and general understanding of her independent streak too...marvellous stuff. We are so lucky to have found you.
Business response:
Thank you so much for your kind review. It is difficult to try to do the best for your own family members and I am pleased to see that your mum is slowly accepting the incoming carers. We hope to support you in your care journey going forward.
Frequently asked questions about Bluebird Care New Forest
How is Bluebird Care New Forest rated?
Bluebird Care New Forest has a 4.6 star rating with 65 reviews.
When is Bluebird Care New Forest open?
Bluebird Care New Forest is closed now. It will open on Monday at 8:30 a.m.