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Bluebird Care New Forest
- Home Health Care
- Lymington
About this business
Location details
54 High St, Lymington, SO41 9AJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent level of care. Excellent timekeeping, presentation and professionalism. Usually cheery and polite. Always adhere to guidelines and plan for care. Carers treat Dad with dignity and tidy house ar required. We are very happy to entrust Bluebird carers with Dad's care.
Business response:
Thank you for your kind review. It is a huge compliment to us especially as these times have been very challenging due to Covid.
At first, I was sceptical about a 'stranger' coming into my home, but all concerns were soon dispelled because the ladies were considerate, kind and above all, professional. They find time (sometimes beyond their scheduled time) to have a chat. This way we get to know one another and, in essence, become part of the family. They have taken a great deal of work from my shoulders.
Business response:
I am so pleased to read your feedback as it is daunting getting strangers in one's house. you will need to trust the provider to hire the right calibre of people and we hope that we do so, for you to feel safe and supported.
Bluebird helped enormously when my father needed home care and were a great comfort to me in aiding him morning and evening. The service the carers provided was wonderful and the ladies I met at various times were so kind and always with a smile. Thank you Bluebird carers for your caring support for Dad
Business response:
Thank you for your kind remarks. The team always endeavours to go beyond their call of duty. He will be missed.
I am very impressed with the quality and calibre of staff and carers alike. From initial assessment to implementation of my care package has been very professional. Bluebird have demonstrated that they truly "Care". My thanks to all
Business response:
Thank you for your kind feedback. It is not always to get it right and we appreciate your comments.
Bluebird has been taking care of my Mum for the last 4 1/2 years in her own home. The care my mum receives is excellent, it is so lovely to see the bond she has with her carers. Not only do they physically care for Mum, but they also help her to remain independent and they help to keep mum cheerful and happy! The carers take time to listen to Mum, have supported her through some difficult times, and are always professional! Bluebird have allowed us as a family to live our lives. When no other care agency could help us Bluebi... read more
Business response:
It is so lovely to get your review. I am so pleased that the team has given you and your family this support. Thank you
The excellent Bluebird carers have enabled mum to stay in her own home for the past four and a half years, and it is with reluctance that we have had to now move her into residential care to be nearer to family. We would especially like to thank her carers, who have particularly helped with the situation as mum's dementia worsens, although all the carers have been great, very kind and professional.
Business response:
We wish her all the best in her new environment. We hope that you will all enjoy her company as she is now closer to her family.
My mum can be hard work but all your carers know what she can be like and are very caring towards my mum and never upset her by staying if she asks them to go, that shows me they all care about my mum.
Business response:
Thank you for your kind feedback. In general, we are aware that every customer has their own individual characteristics, needs and challenges. So for us, your mum is not an exception and I am pleased to read that you feel supported with the care for your mother.
Excellent care service with friendly dedicated and committed staff. Whenever there’s been any kind of problem, very proactive in finding the best solutions. Live-in carers have been excellent and support from back office is also excellent.
Business response:
Thank you for your kind words. As an owner, it is important to us to see that the team effort of helping your family with looking after your mother is working well
Bluebird Care has been looking after my mum for over a year and has always been professional, competent, caring and considerate. They are easily reachable and friendly, providing information and giving updates whenever requested. Their online carer notes are accessible so it is easy to see how things are going.
Business response:
Thank you for your kind review. We hope that we can make sure that your mum will continue to be looked after with dignity and in comfort.
Frequently asked questions about Bluebird Care New Forest
How is Bluebird Care New Forest rated?
Bluebird Care New Forest has a 4.6 star rating with 69 reviews.
When is Bluebird Care New Forest open?
Bluebird Care New Forest is closed now. It will open at 8:30 a.m.