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Bluebird Care North Tyneside
- Home Health Care
- Newcastle upon Tyne
About this business
Location details
126 Great Lime Rd, Newcastle upon Tyne, NE12 6RU, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband has early-onset dementia and I required some extra help caring for him. I asked friends for recommendations. Everyone spoke very highly of Bluebird Care. We have now had the carers for a month and we are both extremely happy with their service. They are punctual, thoughtful, kind, considerate and professional. We are kept fully informed and up to date with any changes and they are helpful, contactable and accommodating to our requirements. I would not hesitate to recommend Bluebird Care.
Business response:
Thank you for your excellent review. We aim for the highest quality care possible and I am glad we are achieving it. Julie McLellan
I always feel like my grandmother is being well looked after. Her home is immaculate and she enjoys the company of the carers. They keep me updated and I know that someone is taking an interest in her wellbeing.
Business response:
Thank you for your review, I am glad to hear that you are happy with the care we provide for your grandmother.
Staff are always very helpful, and they arrive on time. They report back any problems which are relayed back to us with possible solutions. We are very happy with the care provided. She sometimes makes a comment about her meals not being cooked as she would cook them but she doesn't usually tell them beforehand how she wants them done.
Business response:
Thank you for your excellent review, we strive to provide excellent care to all of our customers but its always good to hear that we are delivering this.
Don't feel like carer - have become very good friends, and will do anything for me.
Business response:
Thank you very much for your kind words. We will pass the message on to the team.
I enjoy the visits to me and my husband by the Bluebird staff. They are professional in everything they do and are well trained.
Business response:
Thank you for your kind words. It is good to hear the staff are maintaining high standards of care. We will pass the message to the team.
My mother is very happy with all the carers that attend to her. She always tells me how lovely they are; that's all that matters to me. No complaints.
Business response:
Thank you very much; it means a lot. We will pass your comments to our lovely care assistants.
Excellent level of care provided by friendly, efficient, professional, well-trained staff. Always pleasant and cheerful, nothing is too much trouble.
Business response:
Thank you for taking the time to write such a kind review. We are delighted to hear that our lovely staff are working to such a high standard and that you are happy with our service.
Excellent care provided by all staff. They are professional, kind, reliable and treat my mum with care and respect. A good relationship with the team and managers. Communication between family and the team is good, and any concerns we have are dealt with promptly. Likewise, if the staff are concerned or Mum’s needs change, we are contacted to discuss how best to deal with the situation. This open dialogue has been hugely beneficial to Mum’s wellbeing. Mum is 98, and Bluebird Care has played a significant role in helping her ... read more
Business response:
We are delighted to hear that we are helping to keep your Mum at home. Thank you so much for writing this lovely review, and we really appreciate the fact that you would recommend our company. We will pass the message on to the team.
I found the care staff to be caring and supportive. They were professional and answered my queries and questions. I was satisfied with the excellent care they provided in a friendly manner. I would definitely recommend Bluebird Care North Tyneside.
Business response:
Thank you for your very complimentary review. I’m glad that you are happy with the service provided.
Frequently asked questions about Bluebird Care North Tyneside
How is Bluebird Care North Tyneside rated?
Bluebird Care North Tyneside has a 4.8 star rating with 114 reviews.
When is Bluebird Care North Tyneside open?
Bluebird Care North Tyneside is closed now. It will open at 8:30 a.m.