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Bluebird Care North Tyneside
- Home Health Care
- Newcastle upon Tyne
About this business
Location details
126 Great Lime Rd, Newcastle upon Tyne, NE12 6RU, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would like to say my experience with Bluebird Care for my mother has been amazing. All the carers my mum has liked, so that means they are treating her with kindness and dignity. They have also been very patient and helpful with me as it has been very stressful trying to get everything in place. A big thank you. Kind regards.
Business response:
Thank you very much for your thoughtful review. We are glad we are able to help and the carers love going to visit your mum.
I have found the staff of Bluebird Care very courteous and helpful.
Business response:
Thank you for taking time to complete a review, we are happy to hear that you are receiving high quality care.
My dad and I have no criticisms of the first ten months in which the former has received care from Bluebird Care i.e. the period from September 2022 to July 2023. The carer has arrived promptly each day and catered for Dad's needs with great efficiency and professionalism. I know when I leave for work each morning that Dad will be in safe hands during my absence. We would recommend your firm to anyone.
Business response:
Thank you for taking time to write this very positive review. I am happy to read that the care your dad is receiving is of the high standard I would expect.
When I found I was unable to cope with my husband's personal hygiene needs I called on Bluebird Care who put me on a waiting list. This was not for long as I called them again telling them I'd had enough. Quickly they set up a care plan for my husband. Each visit from a carer can be difficult as my husband is stubborn and defiant. The carers remain polite and professional and treat my husband with dignity even when he is horrible to them.
Business response:
Thank you for taking time to review our service. I am happy to hear that you are receiving great care from us and that your husband is treated with dignity and respect.
Highly recommended. The teams are always on time and willing to attend to all of my personal needs. They are always pleasant and polite and they always ask me if there is anything else they can do for me before they leave. I feel that we have become good friends in the short time that I have been a Bluebird Care customer.
Business response:
Thank you very much for your lovely review. It is exactly how all of the carers feel about you. I will share your message with them all.
Bluebird have helped to care for my mother for about a year now. The whole team are excellent, they treat my mother very well and communication is excellent. Around Christmas time, Bluebird provided extra care, which was a great help. Thoroughly recommended.
Business response:
Everyone enjoys visiting your lovely Mum. We really appreciate your kind review and will let the team know that you are very happy with the care we give. Thank you.
The carers at Bluebird Care have provided excellent care and support for my mother. She has visits three times each week and looks forward to them. The team are caring and encouraging. They show patience and understanding of my mother's needs. In addition, the office staff provide excellent and accurate support. All in all, I would definitely recommend the director and her excellent team.
Business response:
Thank you very much for your kind review. It is an absolute pleasure looking after your Mum. She is such a lovely lady. I will pass on your comments to our team.
We would definitely recommend Bluebird Care to people looking for a carer organisation. Our nana was cared for by Bluebird carers until the time came for her to move to residential care. As a family, we all felt reassured by the daily communication on the app. The carer's genuine concern and positive regard for our nana were evident in the care notes. We really appreciated the attention to detail, especially the time chatting with her and having a laugh about a soap. The carer's contact certainly contributed to her fulfillin... read more
Business response:
Thank you very much for taking the time to write such a fantastic review. I know the carers will miss your Nana very much.
Carers have always been on time, prompt and professional. They always consider Mum and her needs but always ask if there is anything else required to do. Mum is very happy to be in her own home and this is the best environment for her and as a family, we wouldn't be able to keep her at home without Bluebird carers.
Business response:
Thank you for taking the time to write such an excellent review. I am very glad to hear that you are happy with the service we provide, our aim is always to deliver high-quality care to our customers.
Frequently asked questions about Bluebird Care North Tyneside
How is Bluebird Care North Tyneside rated?
Bluebird Care North Tyneside has a 4.8 star rating with 114 reviews.
When is Bluebird Care North Tyneside open?
Bluebird Care North Tyneside is closed now. It will open at 8:30 a.m.