Bluebird Care North Tyneside

Helen M 

on Homecare.co.uk

3 years ago

First encounter was a daily visit for my mum years ago. The past five years have been involved with many care companies. Again, accessed Bluebird Care as a shortfall on my mum's care package - Bluebird gladly took an evening call. Management of the company, I have found outstanding, ethos, approach and review process. App is excellent - allows me to check if I need to go into Mum. Staff know Mum well. Always in uniform, smart and tidy and leave the bungalow safe. They know my mum and work with her as she has Alzheimer's and ... read more

C D 

on Homecare.co.uk

3 years ago

Staff always helpful, kind and understanding of my parents' needs and at the end of a phone if I have a problem and they let me know if they have had to contact other agencies in emergencies when they haven't been able to contact me when I am working. 

V R 

on Homecare.co.uk

3 years ago

I would like to say my experience with Bluebird Care for my mother has been amazing. All the carers my mum has liked, so that means they are treating her with kindness and dignity. They have also been very patient and helpful with me as it has been very stressful trying to get everything in place. A big thank you. Kind regards. 

Elaine T 

on Homecare.co.uk

3 years ago

I have found the staff of Bluebird Care very courteous and helpful. 

Andrew S 

on Homecare.co.uk

3 years ago

My dad and I have no criticisms of the first ten months in which the former has received care from Bluebird Care i.e. the period from September 2022 to July 2023. The carer has arrived promptly each day and catered for Dad's needs with great efficiency and professionalism. I know when I leave for work each morning that Dad will be in safe hands during my absence. We would recommend your firm to anyone. 

Patricia S 

on Homecare.co.uk

3 years ago

When I found I was unable to cope with my husband's personal hygiene needs I called on Bluebird Care who put me on a waiting list. This was not for long as I called them again telling them I'd had enough. Quickly they set up a care plan for my husband. Each visit from a carer can be difficult as my husband is stubborn and defiant. The carers remain polite and professional and treat my husband with dignity even when he is horrible to them. 

Russell C 

on Homecare.co.uk

3 years ago

Highly recommended. The teams are always on time and willing to attend to all of my personal needs. They are always pleasant and polite and they always ask me if there is anything else they can do for me before they leave. I feel that we have become good friends in the short time that I have been a Bluebird Care customer. 

C M 

on Homecare.co.uk

3 years ago

Bluebird have helped to care for my mother for about a year now. The whole team are excellent, they treat my mother very well and communication is excellent. Around Christmas time, Bluebird provided extra care, which was a great help. Thoroughly recommended. 

Julie W 

on Homecare.co.uk

3 years ago

The carers at Bluebird Care have provided excellent care and support for my mother. She has visits three times each week and looks forward to them. The team are caring and encouraging. They show patience and understanding of my mother's needs. In addition, the office staff provide excellent and accurate support. All in all, I would definitely recommend the director and her excellent team.