Bluebird Care North Tyneside

4.8

Home Health Care
Newcastle upon Tyne

About this business

Healthcare Home Health Care

Location details

126 Great Lime Rd, Newcastle upon Tyne, NE12 6RU, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 4:30 p.m.
Tue	8:30 a.m. to 4:30 p.m.
Wed	8:30 a.m. to 4:30 p.m.
Thu	8:30 a.m. to 4:30 p.m.
Fri	8:30 a.m. to 4:30 p.m.
Sat	Closed
Sun	Closed

4.8116 reviews

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I A

2 years ago

I am pleased with the respect and dignity shown by all the staff, which is often missing from present-day living. I enjoy their visits.

Business response:

Thank you for taking the time to review our service. I'm very happy to read that you are treated with dignity and respect by our care experts and you enjoy their visits.

E R

2 years ago

The care provided for my mum has been really good. it has been a huge relief to share the responsibility of caring for my mum with someone else. I really appreciate the flexibility to add extra care when needed.

Business response:

Thank you for taking the time to write this excellent review, your feedback is very valuable to us.

J S

2 years ago

Through the care of Bluebird Care carers, plus friends and towards the end, help from community nurses, MacMillan carers and Marie Curie nurses, one of my best friends was able to remain in her own home and died peacefully on 3rd April. Bluebird Care provided a skilled and friendly team to look after her personal care, health support and nutrition in the last few weeks of her life. They were able to provide extra hours of support when it was needed later in her care. Prior to that, they had helped her to settle back into her... read more

Business response:

Thank you for this outstanding review. Our aim is to always provide the best care possible to all of our customers and I'm glad we have fulfilled that.

David P

2 years ago

Staff are both friendly and helpful. Very punctual and seemingly competent.

Business response:

Thank you for your positive review, we are pleased to hear that you are happy with the service provided.

Jean H

2 years ago

The care has been very good. I could not have managed without them. I would recommend them.

Business response:

Thank you very much for taking the time to send such a positive review. I will pass your thoughts on to the amazing team.

Tina T

2 years ago

The Bluebird Care team took excellent care of my dad in the last few weeks of his life, they all made him feel independent and listened to. They also asked if I was ok which was above and beyond, thank you all.

Business response:

Thank you for taking the time to send in such a positive review at this sad time.

M H

2 years ago

After having received care for three/four years now I am completely satisfied with the care now. Have had a few ups and downs and unforeseen circumstances. I have got to know my carers over this time and find them efficient and friendly.

Business response:

Thank you for taking the time to review our service. I am very glad to hear that you are happy with the service we provide.

E S

2 years ago

All carers are polite, caring, respectful, use PPE and go above and beyond. Nothing is ever too much.

Business response:

Thank you for your excellent review. I'm pleased to read that you are happy with the care provided.

Richard H

2 years ago

I’m a domiciliary care client from North Tyneside. I have only been with the organisation since Monday evening, 18 September 2023, and I'm very impressed with the support workers' arrival time; they remain with the client the allotted time - nothing phases them - the organisation is a breath of fresh air compared with other organisations I have been involved with, I would highly recommend this organization without a second thought. If I had a relative/family member who needed a domiciliary, I would recommend Bluebird to anyb... read more

Business response:

Hi Richard, thank you very much for your superb review. We aim to deliver the best quality care possible to our customers, and Im glad to read that we are doing just that for you.