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126 Great Lime Rd, Newcastle upon Tyne, NE12 6RU, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have tried other care providers and found Bluebird to be by far the best. Their reaction to our request for additional days and care duties have been so supportive to both my mother-in-law and our family I am very impressed. They have been extremely helpful and understanding in winning my mother-in-laws acceptance of the care she needs which has had a huge beneficial effect on her health and well-being. I highly recommend them.
Business response:
Thank you for taking the time to send this excellent review. We are pleased to hear that the standard of care is exceeding your past experience with other providers and that your mother-in-law is happy.
Bluebird Care (North Tyneside) provides care services to my Mother-in-Law for one hour per day, 5 days per week. They arrive around tea time to make a hot meal, do some dishes, tidy the kitchen, empty bins and most importantly to ensure that she takes her medication with the evening meal. They also spend time chatting about family and other topics which helps break up the daily routine. This service is enabling my Mother-in-Law to remain in her apartment within a sheltered environment rather than have to move into a care hom... read more
Business response:
Thank you very much for your excellent review. Our aim is to provide the best quality care possible and it appears we are achieving that.
The care staff are always friendly, efficient and treat the cline with total dignity. They also keep me informed of any problems (i.e skin integrity) Well recommended.
Business response:
Thank you for your review, I am glad you are happy with the service we provide.
Bluebird Care North Tyneside provide a very friendly and efficient service. I've always found that they are obliging and very kind and prompt.
Business response:
Thank you for your superb review, we always aim to give high-quality care to all our customers.
The service was tailored to my mum's requirements and has been actively reviewed and modified. I understand that additional service offerings are available and can be introduced. Staff are trained, have PPE and are friendly and trustworthy. Supervisory/management team are approachable and helpful. It has been important for me to talk to experienced professionals. They have listened and understand the challenges. I regularly use the mobile app to read carer notes and tune into my mum's needs. I look forward to continued help ... read more
Business response:
Thank you for taking the time to write such a lovely review. I’m glad we are meeting your expectations by providing high quality care.
Since becoming a client, my wife has received excellent care from both carers who have attended to her needs. They are both a credit to the profession and their employer. We would recommend your service without hesitation.
Business response:
Thank you for your excellent review, I will pass your comments on to the care assistants.
Efficient service, caring and professional. Good communication with client and family when needed. I feel confident that my father is cared for and treated well and with respect at all times which in turn helps me too. My father speaks highly of all of the carers and although he is still independent in that he can do most things for himself, it is the fact of knowing there are carers helping him maintain his independence whilst also providing a good level of care that makes my father and I feel grateful for the service.
Business response:
Thank you for taking the time to give us such an excellent review we appreciate the feedback very much.
Bluebird has provided daily care for my Aunt since the Autumn of 2019, with which as a family we are 100% satisfied. Especially given the difficulties created by the on-going health crisis. Without this support my Aunt would be unable to continue living in her own home; something which she is determined to do.
Business response:
Thank you for your excellent review, helping people stay independent whilst delivering high-quality care is our main aim.
My mum is really pleased with the help she receives from Bluebird Care. I have noticed they are always on time to assist my mum. They arrive early in the day but the carers are so upbeat and chat away while they help her.
Business response:
Thank you for your review, it is good to hear that you are happy with the service we are providing.
Bluebird Care North Tyneside has a 4.8 star rating with 114 reviews.
Bluebird Care North Tyneside is closed now. It will open at 8:30 a.m.