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16 Wharf Rd, Stamford, PE9 2EB, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The carers are prompt and reliable. Always pleasant and with a good sense of humour. They are all very understanding. They do their jobs thoroughly and to a high standard whilst maintaining my dignity.
If you raise a complaint, instead of rectifying it with some form of service recovery they cancel the contract. Had issues with the accounts department, terrible service from a few of the carers, and the managing director is not very helpful at all.
Business response:
Our aim is to provide the best possible care to those we support, and it is something we take very seriously. We are sorry we haven’t met your expectations; this isn’t the service we aim to deliver. There have been discussions privately with you to help further and come to a resolution; I have sent you a private message so that we can discuss in more detail. Kindest regards.
Bluebird Care Stamford, Rutland, Peterborough & Oundle has a 4.7 star rating with 116 reviews.
Bluebird Care Stamford, Rutland, Peterborough & Oundle is closed now. It will open at 8:30 a.m.