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Office Block E, Unit 8, Castle Vale Enterprise Park, Park Ln, Castle Vale, Birmingham, B35 6LJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been very happy with Bluebird Care. Over the years, I have never had to complain about their service or their staff. I'm happy to remain with them, and I would recommend them to my friends and family.
Business response:
Thank you for your lovely review, we really appreciate it. We're so pleased to know you would recommend our service to others - that is always a valued compliment! Many thanks, Ranj
The carers are both very friendly and nice people, the companionship care is the only time I go out so it is important. There have been a few last minute changes that sometimes throw me but those can't be helped. I have really appreciated flexibility and effort going in to being as consistent as possible, and going the extra mile when I had some confusion last month.
Business response:
Thank you for your lovely review, and for sharing your thoughts on our service. Companionship is such an important part of what we do, and it's great to know how much you value this. We appreciate your feedback and always take feedback on board to further improve our services. Thank you once again
In my opinion bluebird care is a good care for people who are disabled. They manage to clean well, come on time and provide necessary information. I would recommend this company. It handles management well enough too.
Business response:
Thank you for taking the time to share your views, it is very much appreciated. We are so pleased to know you would recommend us as a home care provider too! Thanks again.
I have found Bluebird Care to be flexible, responsive & reliable They have supported me after 2 heart attacks & enable myself & my husband who has Alzheimer's Disease to live at home. Thank you!
Business response:
Thank for sharing your experience of our services, and for a wonderful review! We really appreciate you taking the time to share your thoughts and your kind words. We are passionate about supporting our community to continue living safely at home and are so happy that we are able to support yourself and your husband with this. Thank you once again.
My mother receives home visits from Bluebird Care three times a week. Initially she was unsure about having someone come and visit her in this way, but now she looks forward to the visits and would not be without them. The carers are kind, thoughtful, considerate, patient, caring and professional. This is backed up by supportive, helpful and caring office staff. It makes such a difference knowing that my mother is in such good hands, and that additional support and guidance is there as and when needed. Many thanks!
Business response:
Thank you for such a wonderful review. It is great to know that as well as supporting your mother, our service also offers you reassurance too. We will be sure to share your feedback our care team, who will most certainly appreciate your kind words. Thank you once again
Mum is very happy with the care she receives from Bluebird Care. All the staff are helpful & kind. It is very reassuring for me & my sister to know that mum is looked after so well.
Business response:
We are so happy to know how pleased you are with our service, and the reassurance it brings to your family. Thank you for taking the time to share your thoughts, we really appreciate it!
Regular prompt visits from team. Always pleasant and thorough care given to my husband who has dementia. Our regular carer always enquires how I am feeling and coping - always nice to hear. My husband looks forward to carers coming. Excellent care service and very informative regarding advice given to me to help with ongoing deterioration that occurs with the dementia.
Business response:
Thank you for such a fantastic 5-star review! Our team are incredibly grateful and so pleased to hear how happy you are with the care your husband receives. Great to hear that you also feel supported - please let us know if there is anything more we can do to help.
Very satisfied with the service and care. Carer is very understanding of me and my needs. I feel very safe in her care and how she can remind me with my memory problems and disabilities.
Business response:
Thank you for such a fantastic review - you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us!
My father-in-law likes his Wednesday's with his carer. She is very understanding, caring and considerate. My father-in-law has Alzheimer's and vascular disease which can make him a little agitated sometimes. However, his carer knows how to talk to him. Thank you for all their help and support.
Business response:
Thank you for such a fantastic 5-star review! Our entire team is so pleased to know how satisfied you are with the service. Consistent care is so important and it's great to know that your father-in-law's regular care expert has formed a caring relationship with him - it makes all the difference. Thanks again!
Bluebird Care Sutton Coldfield & Birmingham East has a 4.8 star rating with 50 reviews.
Bluebird Care Sutton Coldfield & Birmingham East is closed now. It will open at 9:00 a.m.