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Bluebird Care Sutton Coldfield & Birmingham East
- Home Health Care
- Birmingham
About this business
Location details
Office Block E, Unit 8, Castle Vale Enterprise Park, Park Ln, Castle Vale, Birmingham, B35 6LJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Carers actually care about Mum's wellbeing and though time is limited, make time to talk and check she is feeling OK. Communication between carers, carers and family, carers, head office and family are good and feedback can be in the form of notes or telephone calls and all visits are commented on using the app. It all gives a sense that Mum is being looked after properly.
Business response:
Thank you for the lovely feedback.
I have no experience of other care providers. This franchise seems satisfactory/good. The review documentation needs revision, however. The need for advance notice of cancellation could be more generous to the client.
Very satisfied.
Business response:
Thanks for your feedback. Much appreciated.
I am pleased they are prompt and on time. I don't have personal care at the moment only basic assistant personnel. I'm pleased with the carer that I get. I wonder why I have to pay for full personal care. The staff that I have had so far have proved efficient and caring.
We are very happy with the service being provided in these difficult times. They visit my Dad and look after him 3 times a day. Very grateful to the management and the staff who look after my dad. Keep up the good work. Will recommend this team to all.
Business response:
Thanks for your lovely review. It was difficult to take over the business and improve to where we are now. These comments motivate us.
Having used a previous care agency who always seemed to create extra work for me by leaving me to come and sort Mum out most weekends and having total lack of respect for Mum, itis so refreshing to have a team of caring people looking after Mum. Always in uniform, always turn up to look after her and go the extra mile for her, even when her dementia means she can be difficult at times. As an exhausted family member, this means a lot.
Business response:
Thanks for your feedback. We will continue to do good work.
Ther service I get from Bluebird Care is very good. I find the carers very helpful and kind. Always ready with a helping hand and a smile.
Business response:
Thanks for your review, Gwendalen. We always try to improve on our Care and Standards.
We are very grateful for the help we receive. Carer and husband get on well. Nice to hear them chatting.
The carers are excellent and cook a small lunch for my mother and chat to her. It breaks up her day. We are extremely pleased with the service.
Business response:
Thanks for your feedback. We will always improve on the quality.
Frequently asked questions about Bluebird Care Sutton Coldfield & Birmingham East
How is Bluebird Care Sutton Coldfield & Birmingham East rated?
Bluebird Care Sutton Coldfield & Birmingham East has a 4.8 star rating with 50 reviews.
When is Bluebird Care Sutton Coldfield & Birmingham East open?
Bluebird Care Sutton Coldfield & Birmingham East is closed now. It will open at 9:00 a.m.