BMW

Italianstallion38 

on DealerRater

9 years ago

I was very pleased with my experience in the purchase of my 2016 BMW 528 I at the BMW Dealer of Rochester Hills. I had been in the dealership on many occasions for service on my previous BMW before I had made my new purchase. I was impressed with the "no pressure" professional demeanor of Ms. Tonya Murray. When I was ready to purchase, Ms. Murray was very knowledgeable, patient and kind as she was able to answer the plethora of questions that I had. She introduced me to some of the managers with whom I would be in contact in... read more

victork1234 

on DealerRater

9 years ago

Michael McGarry very helpful in my model selection including a test drive,and most important in todays modern vehicles the software familiarization.In addition he followed up to insure a service appointment delivered a satisfactory outcome. Could not ask for more personal attention. 

lahood 

on DealerRater

9 years ago

I felt like I treated myself to the best when I came to this dealership.There is no comparison to any other dealership. When I looked at both a Cadillac and a Mercedes dealership, I left those places feeling like something worth appreciating was unavailable to me.. They are close to my home, and I thought that I would give them a try., Taking the trip out to BMW of Rochester Hills was worth the trip. It is simply the best. This dealership seems to pride itself on excellence in product and service. It is so rare today to find... read more

labrazil 

on DealerRater

9 years ago

Just purchased a new X5 2016 and had no problems with the process. I was able to get the features and price I wanted. In fact, the dealer made every effort to ensure my needs were met. All the staff members were super nice and helpful. 

nghiurau 

on DealerRater

9 years ago

Thank you Sammi for all your help and love! Thank you for making my dream come true! Everyone is very friendly and professional. Loved working with them, especially Sammi. 

patelb82 

on DealerRater

9 years ago

I recently had a great experience purchasing my car from this dealership, specifically because of Jason Anderegg. Jason is an outstanding agent. The entire experience, from the time we began inquiry, to a visit to the dealership, to the test drive and to finally picking up the car, was seamless. The dealership is ways away from where I live, Jason was kind enough to pick me up from my office and take me to the dealership. Even after I purchased the car, Jason spent some time helping me set up and called again the next day to... read more

patrickfaul 

on DealerRater

9 years ago

The service was excellent. When it came to filling out the paperwork the whole process was quick, easy to follow, very speedy and very efficient. 

RJM99 

on DealerRater

9 years ago

I recently purchased a CPO from Jason and I couldn't have had a better experience. From the time I first walked into the showroom until I drove away in my new car, I received the best customer service I have ever had purchasing a car. Jason and the rest of the staff at Rochester BMW were courteous, knowledgeable and very accommodating to my schedule and needs. I would definitely recommend going to Jason to purchase a BMW. He will go above and beyond what is necessary to assist you in finding the vehicle that is right for you... read more

ChrisD 

on DealerRater

9 years ago

If you're in the market for a BMW, I highly recommend asking for Jason Anderegg. Jason made the misery of shopping for a new vehicle actually a pleasure. Instead of pushing me into a car just to sell a car, he recommended waiting a week because he knew there were two cars coming in that I might like better. He was extremely helpful throughout the entire process, even with problems that were not a result of the dealership - the transfer of a plate through the secretary of state (they would get a zero star rating on yelp if I ... read more