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45550 Dequindre Rd, Shelby Township, MI, 48317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Sammy Naoum is a terrific salesman. He was very professional from start to finish in getting us the BMW we wanted. Sammy very knowledgeable about the vehicles he sells.
David was respectful of my time and needs and was able to find the vehicle I wanted. The delivery was well organized and very thorough. He continues with his follow up several days after my vehicle delivery!
Business response:
Thank you for the feedback on your experience, we are very happy to hear you had an exceptional experience with David. Enjoy your new Ultimate Driving Machine!
This is my first BMW. Working with Tonya and the team was hassle-free, easy, and enjoyable. This was a significant step up from my prior dealership experiences.
Richard was so great to work with. He was very flexible in our long-distance communications and very prompt and informative with his response to all of my questions. I was researching different vehicles and different dealerships but I knew after my first conversation with Richard, that I wanted to give him my business. We drove all the way from Grand Rapids to buy a car from him.
Business response:
We are very appreciative of your patronage and the distance traveled to do business with us here at BMW of Rochester Hills. Thank you and all the best in 2016. Enjoy your new Ultimate Driving Machine!
From the moment I walked in the door to the moment I drove away from the dealership in my new (FABULOUS) BMW, I was thoroughly impressed. Frank was incredibly friendly, efficient and a true pleasure to work with. I have never had an experience like this at a car dealership and I was happily surprised. I haven't stopped smiling since my purchase! I have already referred several friends knowing they will be totally satisfied working with Frank & BMW of Rochester Hills. Thanks Frank & BMW of Rochester HIlls! Your new lifelong B... read more
We were so pleased at how easy everything was - from finding the listing, to going in for a test drive, working out the purchase, and getting all the paperwork done. Jason Anderegg was pleasant and professional, spending an appropriate amount of time going over details, answering our questions and making sure we understood everything. His enthusiasm about the cars was clear, but he was not pushy and we are thrilled with our decision to purchase. We also enjoyed working with the manager, Eric Lang, and it was clear the whole ... read more
The BMW dealership of Rochester Hills was such a pleasure to work with. Erick Grabruck helped me shop, sign, and learn how to drive my new car before it left the lot. He also had a bow on it when I arrived to pick it up! I am looking forward to be heading back there next week to have the service department tint the windows on my new ride.
Business response:
Lindsey, Thank you for your kind words and for sharing your purchase experience here at the dealership. We are very happy to have you as a member of our BMW family and hope that you enjoy your new Ultimate Driving Machine.
Erick has been so helpful and friendly in understanding our need and priority. He is so good with the help he gave us. We want to acknowledge his efforts at this time. Good luck Smita
Jason has helped me through the purchase of several cars. He has always demonstrated patience and professionalism. I have referred family and friends and they all share my view of Jason
BMW has a 4.7 star rating with 2,815 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.