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45550 Dequindre Rd, Shelby Township, MI, 48317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Service and attention to detail by Mr Sands can only be summed up as impeccable. This is our second 5 series BMW delivered to us by him. The car itself is aesthetically stunning. The engineering, exhilarating. Although these qualities should make acquisition a simple decision, this simply is not the case. Initially, I had visited 2 other competing dealerships and simply felt mislead as to what was available to my specific expectations. Fortunately, by chance, I called BMW of Rochester Hills and was connected to Frank Sands. ... read more
very good time with Eric, worked well with me. Answered all questions ....????? are you kidding me ! is this an essay .so here are my twentyfive words...!!
Worked with Dave and always appreciate his willingness to let us test drive any vehicle we request, on our own, but who is always there to answer any questions or concerns. He is thorough and professional. We are very happy with our vehicle and appreciate all the folks at the dealership who played a role and who have always been helpful with servicing our other BMW.
This is the 3rd BMW I've purchased with Sammi as my sales representative and each time I've been completely satisfied with his attention to details, making sure I've gotten the exact product I wanted. My husband and I appreciate his knowledge of the product and the warm manner in which he has advised us over the years. The dealership is superb as well - the service is always excellent. I can't imagine going anyplace else.
Such a great help for my husband and I! Sammi knew what we wanted and got us the best deal for the car. Very satisfied with our buy and the costumer service we received. Defiantly would refer Sammi to friends and family!!
I need to urgently replace a vehicle totaled in an accident. Unfortunately, starting the day after the accident, I was traveling out of the country for 10 days and was unable to visit dealerships. As such, I needed to communicate with dealers via email….and many were not willing to do so. I was very pleased that Jason and BMW of Rochester Hills understood my predicament and were very pleased to help me remotely. Jason shared information on vehicles he had on this lot which matched my needs in a very timely and transparent ma... read more
In October 2015 we bought a new 3 series Sport Wagon which was built for us in Germany. We worked with Erick Grabruck, whom we met with 3 times. He was courteous, knowledgeable and responsive. Jonathan Griffin gave us an excellent Encore training session. Wayne Youngblood, the general manager, was also very helpful and a pleasure to get to know. This dealership experience was head and shoulders better than any prior dealer experience we have had. I look forward to working with them in the future.
It is always a delight getting service here. Awesome customer service from everyone . Always feel welcomed.. My awesome sales person Brad keeps me coming back . Service here is the same as driving ultimate !!
I randomly called the dealership with questions on a car and was fortunate to get Jason Anderegg as a sales representative. He was professional, very knowledgeable and excellent to work with. My call turned into a purchase and I will definitely be back in the future.
BMW has a 4.7 star rating with 2,815 reviews.
BMW is closed now. It will open on Monday at 9:00 a.m.