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BMW
- Automotive
- Bel Air, MD
About this business
Location details
716 Belair Rd., Bel Air, MD, 21014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had a negative experience at this dealership last month and I want to be fair and thorough with the story. I took my BMW M3 to Bel Air about a month ago after the service engine soon light came on. They were able to accommodate my schedule very well. After having the car in the shop for a few hours the service manager told me it needed a $1500 dollar repair. He walked me into the shop and showed me what they were going to change and I asked him and the tech if there was anything else I should consider fixing/replacing simu... read more
These folks knowingly sold me a defective car and did not disclose this information until 6-months after the purchase. After several visits starting a few days after I purchased the car. Numerous attempts to repairs, leaving the car for days to be tested and fixed… Nothing. BMW Bel Air strung me along; and in the end, they did not do the right thing. A $40,000.00 car and now I am stuck with it. I am very Disappointed.
My experience with this dealership is by far the worst experience I have ever had with any dealership anywhere (and I've bought cars in over 5 different states and two foreign countries!). I should have decided against visiting this dealership right after I spoke to "Jason". I was attempting to make an appointment for a test drive. He struck me as someone who had no idea why I was bothering him with such a request, making no effort to offer me times for the appointment or anything. I had to prompt him for each detail. Since ... read more
Had some work done at this dealership and the price continuously changed. They caused more issues and tried to get me to pay for it. They replaced a fuel pump and then said it was a special chip needed. I paid for the special chip and they would not verify if the old fuel pump was still good (I got charged for both). When the new chip was installed, it caused 3 problem lights to come on, they refused to fix the issue unless I paid them for it. I told them that it was something they did etc, etc... The end result was I took i... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,455 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.