This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Ramsey, NJ
About this business
Location details
985 State Rt 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Smooth Transition" My family has worked with Alex Marsiglio for many years for all of our BMW's and he is the best of the best. Alex makes the experience painless and the transition from one lease ending to the start of a new one - seamless. I have and will recommend Alex to anyone looking for someone with experience, knowledge and the ability to deliver!
"Excellent, efficient and friendly service " Upon arrival, i was greeted by the service manager, Clay Vieni. He then passed me onto Anna Piserchia, who processed me within minutes, and invited me to have some breakfast in the lounge. 5 minutes later I was telephoned and told of work needed on my car. When i went down to service, the loaner paperwork was done in mnutes and I was escorted to a brand new x5 loaner and was on my way within 15 mintues of arrival. Three hours later, I was texted to come collect my car. In and out!... read more
"Spotty service" Dropping off my car for service was easy and fast. My service person Diana got me a loaner quickly and was out the door. Got a text message later in day to advise my car was ready for pick up. When I picked my car up it took a good 15 minutes for them to find my car and bring it to me with at least 4 people asking me if someone went to get it. Also in previous visits my car was washed looking like I went to a 5 Star car wash. This time it looked liked it wasn’t washed, if it was it couldn’t even tell. Some a... read more
Business response:
We're sorry for any inconveniences you encountered with us. We apologize for this communication errors that made your pick up longer than expected, and we can assure you that we value your time and this matter will be brought up to upper management. We also apologize for the quality of your car wash. If you would like to further discuss this, please contact our service department at your earliest convenience and a representative will be happy to discuss this further with you.
"I had a very good experience at my last visit. " I had a very good experience during my last visit to the BMW Service Center in Ramsey. Everything was run very efficiently from the time I dropped off the car and received a loaner to when I picked up the car after the Spring Diagnostic Clinic service was completed. Thank you Anna and Tony for such a pleasant experience.
"Most knowledgeable, professional and helpful! " I just leased my 5th BMW and In my opinion James is best not only at Ramsey but at BMW overall. He founded car I wanted, delivered on time and gave me incredible deal. Thank you James!!!
"GAG Saki" When you have GREAT professionals with many years of experience the results speaks very loud, and you will defetnly see it when your vehicle is delivered.
"Flawless experience" The whole process was flawless. Really appreciate James help. He found the cars for myself and my brother that we really wanted. We will definitely come back again and will recommend him to our friends.
"Outstanding" Great service rep: and everyone we spoke to or encountered was always friendly, helpful and always willing to assist us with anything we needed. They even helped us move some heavy items from our car to the loaner car.
"Excellent experience." The team was clearly very well trained . I had a very fast drop-off and pick-up and I received constant update of status of service.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 5,083 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.