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BMW
- Automotive
- Ramsey, NJ
About this business
Location details
985 State Rt 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Quick and painless" Alex knows exactly what I need and delivers every time. I will continue to come to him first for all of my car needs. I've worked with him for 10+ years.
"Quick service took over 3 hours " I have visited this service center a few times and have had great service . I scheduled “ quick service “ oil change and was advised that it would not take long . I arrived at 9:20 am and my car was returned to me almost noon . If it was going to take so long , I would of gladly dropped it and picked it up later in the day . I need to schedule a coolant flush but , I’m extremely hesistate to go there .
Business response:
Hello Christine, we are so sorry to hear about this situation. We agree that your time is extremely valuable and the service scheduling team should have better communicated the wait time for your appointment. We have been sure to share this feedback with them to avoid this issue in the future.
"Brakes and rotors" Morgan as always did a great job communicating the job and time line start to finish All work was done and I was given a loaner car
"Excellent service" I've used Ramsey BMW (previously Prestige BMW) since 2012 when I purchased my X5. I was always happy with them. I recently moved out of state and made an appt with Bay Ridge BMW for service since it is much closer to my new home. Needless to say, I walked out of there without letting them touch my car. Horrible customer service. All they look to do is rip you off. I finally took a day off work and went right back to Ramsey. Again, they did not disappoint. Their integrity is second to none. They did all th... read more
"Very pleasant experience " From the time I brought the car in I was taken care of. I had problem with car engine light coming on and was worry that something was really wrong. So I called my dealer Andrew asked if I could bring car in it was a Saturday. With my other car from Volkswagen I had to wait and make appointment. The matter of waiting for my car was never an issue. I was asked we can uber you an i replied I'll wait. I was glad that they were thinking of me. So i had the car diagnostics checked which proved that the... read more
"Professional and fast" Great job by the staff Joe who runs the show in service in the utmost professional and a pleasure to deal with.. The loaner car was ready to go when I got there
"Customer Service" Diana Martinez excels at good customer service, honesty and integrity. I bypass Orange County BMW to get my servicing done here. Great customer service...workmanship
"Great Service" Everything was done with the highest quality. Car was returned on time and everything was fixed in accordance to my request. Great job will bring to service again
"What an awesome welcome " I can say that being greeted in such an welcoming and pleasant manner upon arrival makes all the difference. Leadership at its best is when it is set by example - that was displayed - as l was immediately attended to by the Service Dept. Manager. I am sure the entire staff is taking note, as they should - hence pleasantry makes all the difference.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 5,083 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.