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BMW
- Automotive
- Charlotte, NC
About this business
Location details
10720 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The best costumer service experience out of any dealership.
Excellent experience all the way around at Hendrick BMW Northlake! Ask for David Hill. He is the best salesman I've ever dealt with. No pressure, very knowledgeable, takes all the time you need to find what you're looking for, and promptly returns calls and emails.
Business response:
Ms. Roberts, We really appreciate your amazing review of your experience here at Hendrick BMW Northlake! We're glad you were able to work with David Hill. He is a knowledgeable professional and we're happy you were treated as our valued guest; with consideration and responsiveness. Again, Ms. Roberts, thank you so much for your business and your accolades!
Dane was excellent I purchased a vehicle and he displayed the epitome of customer service excellence
Business response:
Dione - thank you so much for your business and your amazing feedback. Dane Hagy is a top notch Client Advisor and we're so glad you had an excellent experience here at Hendrick BMW Northlake. Congratulations on your gorgeous new car, just in time for summer! Enjoy and we welcome you to the Northlake BMW family.
Business response:
Hi Michael - thank you so much for giving us a good rating. We're glad you had a positive experience here at Hendrick BMW Northlake. Please let us know how we can make your next visit with us a 5-star experience!
Ask for Dane! We received excellent service even though we did not purchase a BMW. We needed a dependable 2nd vehicle. We bought a 2014 Toyota Highlander that they had in stock. We were treated like royalty by the entire staff and really appreciate them making the process "painless!"
Business response:
Ms. Morant - many thanks for sharing such incredible feedback! We're thrilled that you experienced the royal treatment with Dane Hagy, which is what we strive to give all our guests at Hendrick BMW Northlake. We appreciate you and look forward to working with you again soon.
In&out for service, service adviser, Brad Beard, stayed on top of my business schedule to get me on my way to make a pressing meeting. Thanks Brad.
Business response:
Marshall Rouse - thank you for endorsing Brad Beard & Hendrick BMW Northlake. We appreciate you and your loyalty!
Great service, was kept informed and was in and out little time spent
Business response:
Mr. Watkins - thank you for sharing your great Service experience at Hendrick BMW Northlake! We appreciate your loyaly and your business.
Business response:
Hi Brooklyn - thank you so much for the 5 star review of the Hendrick BMW Northlake team!
Business response:
Del Saint-Pierre - we're glad that you love the Hendrick BMW Northlake team and thank you for the 5 star review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 5,178 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.