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BMW
- Automotive
- Charlotte, NC
About this business
Location details
10720 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sales team is the bomb here! Shout-outs especially to JV & of course, Doug & Dan. Thank you to Shane & Katie. And Genius Cole! Love my new X1 even more than my last one! You guys really are the best! 🤗
Business response:
Heidi – we are so pleased to hear how much you enjoyed working with our Sales Team, especially John, Doug, Dan, Shane, Katie and Cole. And, an added bonus is that you’re even more excited about your newest BMW X1 than you were the last! The team at Hendrick BMW Northlake is always striving to offer you the best possible experience and we thank you for your amazing review and are so glad to have you as part of our family.
Business response:
Riggs - we really appreciate your top rating of Hendrick BMW Northlake. Thank you for taking the time to give us 5 stars!
Business response:
Rachel - thank you so very much for your 5 star review of Hendrick BMW Northlake!
Business response:
Deconti - we're grateful for your 5 star review of Hendrick BMW Northlake. Many thanks!
It was along day . But it got fixed. Wish I would have a loaner car to use. And not seat from 10am til 4:30 pm. Was hoping to look at a new BMW but most sale men just walked by. But service men where friendly.
Business response:
Rhonda - we appreciate your kind review. It's our goal to to always provide you with a premium experience. We're happy to hear that your interaction with our Service Advisors was positive. As for the Sales department, I'd be happy to help answer your questions or connect you with a Client Advisor. You can reach me, Stefanie, at (704)379-3137. Thank you, Rhonda!
My experience at BMW Northlake was excellent. Carl Busby, my sales representative, provide professional and comprehensive service in a relaxed atmosphere. Special thanks to Stephanie Lisa for making the lease end return process painless. Thanks to Shane weaver for providing helpful financial information for my lease. Thanks to all of you. Great job!
Business response:
Bob - it's so great to hear that your experience with the team at Hendrick BMW Northlake was an enjoyable success! We very much appreciate your repeat business; thank you! Carl, Stefanie and Shane always strive to exceed your expectations and provide a smooth and professional buying experience for you. We're thrilled to have you as part of the Northlake family!
They definitely put the customer first at Hendrick BMW! Felt like a VIP!
Business response:
Brian - many thanks for your excellent review and you are always a VIP at Hendrick BMW Northlake! Thank you for your business and we look forward to working with you again soon!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 5,178 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.