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BMW
- Automotive
- Charlotte, NC
About this business
Location details
10720 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedVery professional sales team that will make your experience as easy as possible!
Business response:
LaNell, We really appreciate your kind feedback regarding the team at Hendrick BMW Northlake! We're thrilled that you took the time to share your experience with us and provide your personal recommendation. Many thanks and we look forward to working with you again soon!
RecommendedHunter at Hendrick BMW Northlake was awesome. Very knowledgeable, not pushy and very transparent. We got a great car at a great price and we were in and out in about an hour. I will definitely buy my next BMW here.
Business response:
John, What a truly inspiring review! We really appreciate you taking the time to tell us about your great experience with Client Advisor, Hunter McCreery. Hunter is a wonderful asset and genuinely cares about his customers. He knows your time is valuable and makes an effort to ensure your buying process is productive and efficient and you leave here with your dream car at a fair price. We really value your feedback, John, as it lets us know that we're on the right track. Thank you so much for sharing your personal recommenda... read more
RecommendedYES very Nice folks ,very helpfull.
Business response:
Charles, Many thanks for recommending the team at Hendrick BMW Northlake! We appreciate you taking the time to offer such kind words and we're glad we were able to help you. Thank you for your great review!
RecommendedI had a poor experience with Hendrick in Cary, NC about 15 years ago and swore I would never take my business to this company. That was before I had the chance to meet Carl Busby at Northlake BMW who completely changed my mind. There were some great deals with the 2018s, but he wanted to make sure I saw all of the options before choosing my next automobile. We drove a 2019 and he taught me all about the new features in the 2019 BMW X5. Wow! The experience I had was one of the best I have had when purchasing a new car. Thank ... read more
Business response:
Lee, What a thoughtful and wonderful review of both Hendrick BMW Northlake and of your Client Advisor, Carl Busby! Thank you for relaying how we were able to help turn a negative experience into not only a positive one, but the best car buying experience you've ever had! That means a lot to us and we really appreciate your business. Welcome to the family!
RecommendedGreat experience with BMW. Dawson and Cameron were great to work with and they worked hard on my deal. I almost backed out several times and was hesitant in trading my Shelby " Lots of Anxiety" but now I'm in a pure luxury 2019 BMW and I love it! The gift bag, hands down, was the best I have ever received from a dealership. The detail shop could use some work bc they left dried soap on my windows, but that's a small thing. Thanks again Dawson and Cameron!
Leased a 2018 X3 this past week and Dan Stowe made the experience seamless. Very professional and knowledgeable and went the extra mile to make sure I got the best deal.
RecommendedIn and out in 90 minutes with cleaned car as PROMISED.
There’s a reason I drive 2hrs to Northlake.... Eric Oram is an amazing service advisor ! Every single employee I encountered or passed by offered greetings and assistance if needed. Always feel such positive energy there and I know how stressed out these guys must be.......And what a GREAT idea of scheduling a recall event for the airbags- it made it easy and painless ! Thanks !!
Business response:
Ronay – many thanks for your 5 star recommendation! We’re happy to hear that you had a premium experience across the board with both your Service Advisor, Eric Oram, and with the entire team at Hendrick BMW Northlake. Thank you for continuing the positive energy with such an amazing review!
Business response:
Gaurav - thank you so very much for your 5 star review of Hendrick BMW Northlake. We really appreciate it!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 5,178 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.