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BMW
- Automotive
- Springfield, NJ
About this business
Location details
391 Route 22 East, Springfield, NJ, 07081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to Midnight |
I recently completed a Euro Delivery purchase of a 2013 M3 from Mark Carvallho at JMK BMW. In the last 15 years I have purchased several new BMW's and other premier marks from other dealers and have to say that Mark's service was awesome. He was well versed in the car I was purchasing and made the process as easy as possible. Everything was processed as promised and the closing paperwork process, normally painful, was also made easy. I had made changes to my order several times and even had a change in method pf payment when... read more
Business response:
Thank you for your kind words about Mark and our team here at JMK BMW. We strive to provide an extraordinary experience for all of our customers. We’re glad you were so satisfied with the service you received, and we look forward to working with you in the future.
This is the second BMW purchased from this dealer and salesperson, Mark Carvalho. We had purchased BMWs from 2 other dealerships, but will continue at JMK as no other dealership came close to the service, knowledge and professionalism exhibited here and especially by Mark. In the past, I have found that I know more about the car than the salesperson and have found it both disturbing and troublesome. Not so with Mark. His delivery of the car and walk through of it goes beyond any I have had at any dealership.
Business response:
Thank you for sharing about your positive experience with Mark and the JMK BMW team. We appreciate you trusting us with your new car needs, and we look forward to working with you again. Enjoy your new BMW!
I have been working with Manny since I leased my first BMW in 2003 and now I am on my 5th from him. Manny is very knowledgeable and provides excellent customer service. He understands my needs and will not oversell or steer me in the wrong direction. Manny has provided the most simple and stress free sales ever. On top of that, JMK has provided excellent service, when needed. I highly recommend Manny and JMK for your BMW needs.
Business response:
Thank you for taking the time to share about your positive experiences with Manny and the JMK BMW team. We are committed to providing you an excellent experience every time you come to our dealership. Thank you for trusting us with your car and service needs, and for your recommendation. Enjoy your new car!
Mark and his team at JMK did a simply phenomenal job of locating and obtaining a very specific caroin the shortest of notice. My prior BMW was totaled in an accident so I needed a new car very quickly. I really almost can't believe Mark pulled it off as quickly as he did. Nothing goes off without a hitch, but he made the best of each leg and was forthright and helpful even in those awkward spots where things didn't go quite as planned. I'm glad I sent my old (dead) car to you and that mark were recommended to help us out of ... read more
Business response:
We appreciate you sharing about your positive experience with Mark and our team at JMK BMW. Providing an exceptional customer experience is a top priority to us at the dealership. We’re glad you’re so satisfied with your new car, and we look forward to working with you again in the future.
Mark was highly attentive, no nonsense, and reasonable. He answered all of our questions knowledgeably and accurately anticipated things we might need to know or want. He helped us make informed choices about options and financing, without pressure (which was much appreciated). After the sale, he spent a great deal of time showing us how to operate the car and leave feeling confident. It was probably the best car buying experience I've had - and I've had a lot.
Business response:
Thank you for your kind words about Mark and the team at JMK BMW. A great customer experience is what we aim for with everyone who comes to our dealership. We’re glad you found what you wanted and were able to leave feeling happy and confident. Please keep us in mind for any future car or service needs you might have, and enjoy driving you new car.
Had a wonderful experience at JMK. Ralph was such a great help along with the rest of the Staff. Definitely recommend purchasing or leasing from JMK. Outstanding prices and service! Thank you JMK!!!
Business response:
Thank you for sharing about your positive experience with Ralph and the JMK BMW team. We appreciate your recommendation, and we look forward to working with you again. Enjoy driving your new car!
My third car from JMK and Art. As always a great experience. Thanks to Juan in finance for your patience, and understanding of my needs. You guys make buying a car simple and enjoyable!!
Business response:
We’re so glad you have enjoyed your car buying experiences with us. Thank you for your kind words about Art, Juan, and the team here at JMK BMW. We appreciate you continuing to trust us for your car needs, and we look forward to working with you again in the future.
This is the 3rd BMW that I bought from Manny and I plan on buying many more in the near future. Right off the bat, Manny gave me a killer deal; within 5 minutes we were doing paperwork. Manny provided us with seamless customer service and took out all the stress from the buying a car. He just made it easy. Communication was awesome: text message, email phone...just outstanding! In addition, Manny is very knowledgeable and extremely technical when it comes to BMWs, which is great because I always like to ask a lot of question... read more
Business response:
Thank you so much for your kind words and recommendation of Manny and the JMK BMW team. We strive to provide an exceptional customer experience for everyone that comes to the dealership. We appreciate you continuing to trust our team for your car needs, and we look forward to working with you again in the future. Enjoy driving your new car!
Working with Jess Garcia to find the right vehicle for us was an all-around pleasure. He is knowledgeable, professional and efficient, and the dealership itself is very customer friendly. Having recently visited other northern NJ BMW dealerships, I believe that JMK offers customers a far better overall experience. We left Jess and JMK happy, getting exactly what we wanted.
Business response:
Thank you for taking the time to share about your positive experience with Jess and the team here at JMK BMW. We’re glad you were able to get exactly what you wanted and were so satisfied with the service you received. Taking care of our customers is a top priority to us. Please come back and see us again with any service or car needs you may have.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,736 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.