This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Lake Bluff, IL
About this business
Location details
407 Skokie Hwy, Lake Bluff, IL, 60044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Many thanks to the team at Knauz for making our..." Many thanks to the team at Knauz for making our experience a very positive one. Sam Picchietti was extremely diligent in trying to find exactly what we were looking for, and answering all of our questions during the selection process. Ultimately, we felt the price for both the new car and our trade-in was a good value. When we picked up our x3, Scott in Finance reviewed our options in detail and helped us make good decisions without the "hard sell," which was nice. And Bra... read more
Business response:
Hi there, thank you for taking the time to leave such a detailed & thoughtful review. It's wonderful to hear that Sam, Scott, & Brandon were all so pleasurable to work with! We strive to ensure that our clients are met with great service throughout their entire visit, so we're very glad to receive your comments. Congratulations on your new X3 & thanks again for your kind words. We're looking forward to the next opportunity to work with you!
"Bob went the next mile with my purchase. I purchased a..." Bob went the next mile with my purchase. I purchased a certified 330 Xdrive Wagon and after a short time noticed paint issues with the wheels. Bob let me know the wheels had been repainted and had me bring the car back in to have them repainted again at no cost. Unfortunantly this respray did not hold up more than a month and started flaking off. Staying in contact with Bob he was able to get brand new wheels from BMW to fix this issue which we had both been dealing... read more
Business response:
Hi there, thank you for leaving this review. We're so glad to hear that you've had such a great experience working with Bob! We strive to provide great customer service both during your visit & after you've driven your new car home, so it's great to receive your feedback. Congratulations on your new 3 Series Wagon! We appreciate you reaching out to us & we're looking forward to the next opportunity to work with you!
"My recent experience with Knauz BMW was top notch...." My recent experience with Knauz BMW was top notch. Working with Dave Benck is a pleasure--totally professional, knowledgeable and thorough. And working with Doug Kamp in finance was a breeze. I highly recommend the Knauz BMW team!
Business response:
Hi Kim, thank you for leaving this review. It's wonderful to hear how much you enjoyed working with Dave, Doug, & Luke! We strive to ensure that all of our clients have a great experience working with us, so we're very excited to read your comments. Congratulations on your new BMW & thanks again for leaving your feedback with us! We're looking forward to your next visit!
"This is my second time buying a car from Knauz and it was..." This is my second time buying a car from Knauz and it was a very pleasant experience. Bob Geisheker was great to deal with and I highly recommend him. We worked out a deal prior to ordering a car and everything was honored even though the delivery was delayed due to unforeseen circumstances.
Business response:
Hi Doug, thank you for leaving this review. We're thrilled to hear that you had another great experience working with Bob! We strive to make things easy & enjoyable, so it's wonderful to receive your feedback. Congratulations on your newest BMW & thank you for both of your purchases! We appreciate your feedback & we're looking forward to your next visit!
"They made the car buying experience enjoyable. They..." They made the car buying experience enjoyable. They quickly pulled cars that I wanted to drive and provided as much information as I wanted on each car. They gave me up front pricing that wasn’t confusing and were very knowledgeable about the features and what was in stock. I bought my previous car 6 months ago with Bob at Karl Knauz and he was the first person I called when I found myself in need of a new car. After all was decided, the financing, cleaning, setup, gen... read more
Business response:
Hi Francine, thank you for leaving this review. We're glad to hear that your experience working with Bob was so efficient & straightforward! We believe that buying a car doesn't have to be a difficult process, so we're thrilled to receive your comments. Congratulations on your new BMW & thank you for both of your purchases over the last year. We appreciate your recommendation & we're looking forward to your next visit!
"Knauz is great, this was my second time purchasing a..." Knauz is great, this was my second time purchasing a vehicle from Knauz. Bob Geisheker is great, getting a new car can be very overwhelming and Bob isn’t pushy like some sales people can be. I was able to tell him what I wanted in advance of my arrival and it met all my needs. Working with the finance team was also a breeze. The individual was warm and informative. The genius team was very helpful as well.
Business response:
Hi there, thank you for taking the time to share your experience with us. It's great to hear that Bob & the rest of our team were such a pleasure to work with! We greatly appreciate your business, as well kind words. Congratulations on your newest BMW & thanks again for the 5-star rating. We're looking forward to your next visit!
"I had a difficult situation with a car in for repair that..." I had a difficult situation with a car in for repair that we determined needed to be replaced. Bob made this process actually pleasurable in spite of the purchase being unplanned. He went above and beyond to find a car that checked all the boxes. Due to COVID there was a limited inventory but within 48 hours I drove my new car home. Scott - whom I have already worked with on previous purchases -also expedited the process and made sure we got the deal that we need... read more
Business response:
Hi there, thank you for leaving this review. We're sorry to hear that you had to replace your car unexpectedly, but we're very glad to hear that Bob & Scott helped make the process of finding a replacement so efficient & pleasurable! We're always appreciative of feedback, but comments like yours are especially rewarding to receive. Thanks again for reaching out to us about your experience. Enjoy your new BMW!
"My recent sales experience leasing the 2021 BMW M550ix..." My recent sales experience leasing the 2021 BMW M550ix was outstanding. Bob Geisheker makes the process so seamless and worry free with his sales expertise, product knowledge, professionalism, problem solving skills and can do attitude. You really feel like you are in good hands. Thank you Bob!
Business response:
Hi there, thank you for taking the time to leave this review. We're thrilled to hear you describe your experience working with Bob to purchase your new M550i! We strive to provide great all-around service, so we're very glad to receive your comments. Congratulations on your new 5 Series! We appreciate you reaching out to us & we're looking forward to the next opportunity to work with you!
"Bob was great. He helped my wife and I and made the..." Bob was great. He helped my wife and I and made the process of purchasing our new X5 seamless and simple. Knauz and Bob A+
Business response:
Hi there, thank you for leaving this review. We're so glad to hear that you & your wife had such a great experience working Bob to purchase your new X5! Congratulations to the both of you & thanks again for your kind words! Enjoy your new BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,730 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.