This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Lake Bluff, IL
About this business
Location details
407 Skokie Hwy, Lake Bluff, IL, 60044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"I recently lease BMW X3. It was amazing experience, as..." I recently lease BMW X3. It was amazing experience, as usual. My forth car with absolutely the best sales person Howard Kraus. This year is special and Howard did everything he could, to take of me as fast as possible. Also want to thank Lucas Wojtas for showing me all the new features, helping me to set up my phone and complete inspection of my car. Cant thank you enough guys! Have a Happy holidays!
Business response:
Hi Sveta, thank you for reaching out to us. It's great to hear that you had another great experience working with Howard & that Luke helped you get familiarized with all the features on your new X3! We always appreciate feedback, but comments like yours are especially rewarding to receive. Thanks again for your review & congratulations on your new BMW! Happy Holidays to you, as well!!
"An easy and pleasant car buying experience for me. In..." An easy and pleasant car buying experience for me. In particular, Rolly Davidson was kind and engaging making my recent vehicle purchase a breeze. I will gladly work with him for future vehicle purchases.
Business response:
Hi there, thank you very much for reaching out to us about your experience. We're so glad to hear that Rolly made your transaction so smooth & hassle-free! Congratulations on your new BMW & thanks again for your feedback! We'll see you next time!
"We just worked with Leo/Matt to order a 2021 X5 xDrive40i..." We just worked with Leo/Matt to order a 2021 X5 xDrive40i (we also bought a 2019 540i xDrive from him almost exactly two years ago). Seamless experience.... Looking forward to the next one! Knauz is our favorite dealership!
Business response:
Hi Castor, thank you for leaving this review. We're so glad to hear that you had another great experience working with Leo! Making things easy & seamless is extremely important to us, so it's wonderful to receive your feedback. Congratulations on your new X5! We appreciate your business, as well as your feedback. We're looking forward to the next opportunity to work with you!
"During this time of COVID, we were in need of a new car...." During this time of COVID, we were in need of a new car. Spencer Parker of Knauz BMW took great care of us and helped us to purchase a wonderful vehicle. Luke Wojtas showed us how to use all of the features of the car before we left the showroom. Both of these gentlemen were kind and professional. I highly recommend Knauz BMW for your next vehicle purchase.
Business response:
Hi Mike, thank you for taking the time to leave this review. We're thrilled to hear that you had such a great experience working with Spencer & Luke to purchase & learn about your new BMW! Client satisfaction is extremely important to us, so it's wonderful to receive your feedback. Thanks again for reaching out to us & thank you for recommending us! We'll see you next time!
"Incredibly intelligent sales people, fantastic service,..." Incredibly intelligent sales people, fantastic service, and zero concern about the integrity of the deal we made. This was our first experience, and it will certainly not be our last. Sam Picchietti was a fantastic and honest salesperson from our first phone conversation, which was a total cold call.
Business response:
Hi there, thank you for your feedback about working with Sam & Doug. We're so pleased to hear that you had a wonderful experience working with us & it won't be your last! Client satisfaction & transparency are extremely important to us, so it's wonderful to receive your feedback. Congratulations on your new BMW! We're looking forward to your next visit!
"Third vehicle Ihave purchased at Knauz. Always a pleasant..." Third vehicle Ihave purchased at Knauz. Always a pleasant experience. Sam Picchietti continued the seamless sales experience I am used to. Dealership far superior to others.
Business response:
Hi there, thank you for reaching out to us. We're so glad to hear that you've had several great experiences working with Sam & Alec! We strive to form lasting relationships, so your repeat business is greatly appreciated! Congratulations on your newest BMW & thanks again for your feedback. We're looking forward to your next visit!
"The personnel at Karl Knauz BMW are very kind &..." The personnel at Karl Knauz BMW are very kind & efficient; especially two people; Marak GRYC, my salesman & David Rolain, the service manager. I recently purchased a 330IXGT at Knauz BMW & after having driven less than 10,000 miles I was told that I had to replace & then purchase two new replacement rear tires at a cost of $936.27. I was honestly shocked that I needed new tires after driving a little order one year after purchase. I thought it was outrageous so I talked to... read more
Business response:
Hi there, thank you so much for taking the time to leave such a detailed & thoughtful review. We're very glad to hear that Marek & Dave have been so helpful & enjoyable to work with! Treating customers by The Golden Rule & cultivating lasting relationships are two of our most important goals, so we're thrilled to receive your comments. Thanks again for reaching out to us & thank you for being part of the Knauz BMW family! We're looking forward to your next visit!
"I previously owned a Mercedes & was in a auto accident;..." I previously owned a Mercedes & was in a auto accident; the service I received from a previous dealership made me vow I would never buy another Mercedes UNTILL TODAY. I visited Knauz in lake Bluff & bought my car !! I was Very Happy with Everyone who helped me there!!!
Business response:
Hi Mary, thank you so much for taking the time to share your experience with us. It's wonderful to hear that our team was helpful during your visit & helped restore your perception of Mercedes-Benz to where you purchased another one! We're so glad to hear that you enjoyed working with Juan, Howard, Scott, & Ray. Thanks again for reaching out to us & congratulations on your new Mercedes-Benz! We're looking forward to your next visit!
"My experience with Sam, at Knauz, was great! He wasn't..." My experience with Sam, at Knauz, was great! He wasn't pushy. He was very honest about pros/cons on vehicles. He was also very accommodating to my social distancing requests, which was very helpful throughout the process.
Business response:
Hi there, thank you for reaching out to us. We're so glad to hear that Sam & Marek made such a good impression on your last visit! Cultivating a low-pressure environment that our clients feel safe & comfortable in is extremely important to us, so it's wonderful to receive your feedback. Thanks again for reaching out to us & congratulations on your new BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,730 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.