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BMW
- Automotive
- Lake Bluff, IL
About this business
Location details
407 Skokie Hwy, Lake Bluff, IL, 60044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"I have not purchased a car for over 12 years. I am..." I have not purchased a car for over 12 years. I am extremely grateful I went to Knauz BMW to purchase my new X3. Rolly Davidson is the reason I purchased from Knauz and not another dealer. He is professional, courteous, not pushy in any way and very knowledgable. Rolly made the experience enjoyable, simple and very straight forward. Scott in finance took the time to explain all my options to me. Luke is a genius when it comes to how the car works, and helped me understa... read more
Business response:
Hi there, thank you very much for taking the time to leave this review. We're so glad to hear that Rolly, Scott, & Luke helped make your purchasing experience so straight forward & enjoyable! Ensuring that our clients are met with great service in a low-pressure environment is our top priority, so we're thrilled to receive your kind words. Congratulations on your new X3! We appreciate your business, as well as you taking the time to leave this review. Enjoy your new BMW!
"I can’t say enough great things about working with Sam...." I can’t say enough great things about working with Sam. His knowledge of BMW vehicles by model year & feature is unprecedented. My partner and I went in to look at an M3 and throughout our buying process, Sam was thoughtful, genuine and thorough. We got exactly the vehicle we wanted for a great price and we’re thrilled with our new cars. I’d definitely recommend Knauz, and Sam in particular, for those looking for an exceptional buying experience. We’ll definitely b... read more
Business response:
Hi there, thank you for taking the time to leave this review. We're very excited to hear how much you & your partner enjoyed working with Sam to purchase your M3! We strive to provide great service with expertise, so it's wonderful to receive your comments. Congratulations on your new ///M car & thank you very much for your recommendation! We're looking forward to the next opportunity to work with you!
"Bob Geisheker was great from the start, no pressure, low..." Bob Geisheker was great from the start, no pressure, low key. I would recommend him and the dealer to anyone. Thank you very much, Mick M
Business response:
Hi Mick, thank you for leaving this review. We strive to ensure our clients receive great service in a low-pressure environment, so it's wonderful to hear you recall your experience working with Bob! Congratulations on your new BMW! Thank you for taking the time to reach out to us. We're looking forward to the next opportunity to work with you!
"I have not bought a used car since 1981! So the process..." I have not bought a used car since 1981! So the process was foreign and a bit intimidating to approach. I am from Buffalo and knew I would probably have to buy the car I was looking for out of town. I found a car I was interesting in on Autotrader and called Karl Knauz BMW in Chicago. Sam answered. He proceeded to tell me they had an additional similar car in stock. He walked me through the differences in detail through emails, feature and option lists and photos. ... read more
Business response:
Hi Colleen, thank you very much for taking the time to share your experience with us. It's wonderful to hear how much you enjoyed working with Sam & that he made things so easy! We understand that purchasing a car can be an overwhelming experience, especially from another state, so we're thrilled to receive your comments. Congratulations on your BMW! Thanks again for leaving this review. We appreciate your kind words, as well as your business!
"My wife and I recently bought a BMW X5 at Knauz. We had..." My wife and I recently bought a BMW X5 at Knauz. We had worked through the value of my trade and pricing for our new BMW prior to arriving at the dealership. We worked with Sam P. Once we arrived. We took a test drive and completed the paperwork. The process was quick and exactly as promised. Luke was assigned to help us get familiar with the vehicle and did an excellent job demonstrating the capabilities. We could not have been more pleased with the entire process... read more
Business response:
Hi there, thank you for reaching out to us. It's wonderful to hear that Sam & Luke made the entire purchasing process so smooth & enjoyable! We always appreciate feedback & comments like yours are especially rewarding to receive. Congratulations on your new X5! Thanks again for letting us know how things went. We're looking forward to your next visit!
"I recently bought a new BMW 5 Series from Karl Knauz BMW...." I recently bought a new BMW 5 Series from Karl Knauz BMW. Spencer is an excellent client advisor. Knowledgeable & service oriented without being pushy! Thank you
Business response:
Hi Eric, thank you very much for leaving this review. We're thrilled to hear that you had such a great experience working with Spencer! Congratulations on your new 5-Series! We greatly appreciate your business, as well as your feedback. We're looking forward to the next opportunity to work with you!
"Karl Knauz BMW has exceptional service, sales, and all..." Karl Knauz BMW has exceptional service, sales, and all around great people working there. I have been a customer since 2008, they always go above and beyond what is expected from a dealership.
Business response:
Hi there, thank you very much for reaching out to us about your experiences working with us. It's wonderful to hear that you had another wonderful visit, working with Bob, Luke, & Jeremy. We strive to provide great service & foster long-lasting relationships, so we're thrilled to receive your comments! Thank you for your business, as well as your review. We're looking forward to your next visit!
"I bought a certified pre-owned vehicle from Bob at Karl..." I bought a certified pre-owned vehicle from Bob at Karl Knauz BMW. It was the best car buying experience I have ever had. Bob worked with me to purchase a great vehicle at a fair prices. The process was fast, professional non-stressful. I highly recommend Bob!
Business response:
Hi there, thank you for taking the time to reach out to us. Providing great customer service in a timely manner is our top priority, so we're thrilled to receive your comments about your experience working with Bob! Congratulations on your new BMW! We appreciate your feedback & we're looking forward to your next visit!
"My third purchase with Knauz. Bob Geisheker was the..." My third purchase with Knauz. Bob Geisheker was the sales person on two of them. Makes buying a car a breeze. Loved having the expected monthly price for financing, with different scenarios, right in front of us. Painless. Great service dept as well & good coffee!
Business response:
Hi there, thank you for reaching out to us about your experience. It's wonderful to hear that Bob was such a pleasure to work with! We strive to provide great service & foster lasting relationships, so we greatly appreciate your comments. Congratulations on your new BMW! We're very glad to hear from you & we're looking forward to your next visit!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,730 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.