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BMW
- Automotive
- Lake Bluff, IL
About this business
Location details
407 Skokie Hwy, Lake Bluff, IL, 60044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"I had a fantastic experience at Knauz with my lease of my..." I had a fantastic experience at Knauz with my lease of my 2022 X3. My salesperson - Spencer Parker - although you could tell he was busy (in a good way), never made me feel like I was rushed to make a decision or that I was less-than any other client. He sat and went over the basics of the vehicle with me and never seemed pushy about making the sale or try and upsell me on anything I didn't need. You could tell he is very passionate about the BMW brand and it sho... read more
Business response:
Hi David, thank you for taking the time to share your thoughts with us. We're thrilled to hear that your entire experience working with Spencer, Alex, & Scott was so enjoyable! Providing great service in a low-pressure & friendly environment is extremely important to us, so it's wonderful to receive your comments. Congratulations on your new X3! We greatly appreciate you reaching out to us & we're looking forward to the next opportunity to work with you!
"I leased a 2022 X6 from Karl Knauz BMW. My experience..." I leased a 2022 X6 from Karl Knauz BMW. My experience was fantastic. My Client Advisor, Spencer Parker, was knowledgeable, professional and focused on exceeding my expectations, which he did. He made sure all my questions were addressed timely and was always pleasant and friendly in every interaction. Lucas Wojtas also exceeded my expectations. As Product Specialist, he spent time reviewing the features of the vehicle and made sure I was comfortable with the vehicle ... read more
Business response:
Hi there, thank you for leaving this review. We're so glad to hear how much you enjoyed your experience working with Spencer & Luke! We strive to ensure that our clients are met with great service throughout each visit, so we're very excited to receive your comments. Congratulations on your new X6 & thanks again for sharing your thoughts with us! We're looking forward to the next opportunity to work with you!
"I have purchased a few BMWs from Knauz over the past 10..." I have purchased a few BMWs from Knauz over the past 10 years. The team I have worked with for purchases and service are always very professional, helpful, accommodating, attentive and efficient. I will continue to go back to Knauz and the team of sales and service professionals I have worked with over the years. Bob is easy to work with and listens to provide the car and related items you want without any pressure. Lucas is wonderful at showing you the accessories... read more
Business response:
Hi there, thank you for taking the time to reach out to us. We're thrilled to hear how much you've enjoyed working with us over the years. We strive to ensure that our clients are met with friendly, knowledgeable service in a low pressure environment, so it's wonderful to receive your feedback! We're glad that you're met with the same level of service across every department & we greatly appreciate your loyalty over the last 10 years. Congratulations on your newest BMW & thanks again for leaving this review! We're looking fo... read more
"Jeremy always makes sure to take care of all my service..." Jeremy always makes sure to take care of all my service and maintenance needs for my car. He goes above and beyond and is very professional, helpful and efficient.
Business response:
Hi there, thank you for sharing your thoughts with us. It's wonderful to hear how much you enjoy working with Jeremy & Cesar to service your BMW! We strive to provide great service, so appreciate your kind words. Thank you for your business, as well as taking the time to reach out to us! We'll see you next time!
"Have bought numerous BMW’s from Knauz and Bob is the..." Have bought numerous BMW’s from Knauz and Bob is the best. Professional, not pushy, really focused on getting you the best car at the best price
Business response:
Hi Pete, thank you very much for leaving this review. We're so glad to hear that Bob has been such a pleasure to work with over the years! We greatly appreciate your business, as well as you taking the time to share your thoughts with us. Congratulations on your new BMW! We're looking forward to your next visit!
"Wonderful experience. Very organized, efficient, friendly..." Wonderful experience. Very organized, efficient, friendly and professional. All paperwork was prepared in advance and every detail thought of to provide a pleasant and fun experience. We drove from out of state to buy the car we wanted, but will do it again to buy what Knauz offers in the future because instant trust was built.
Business response:
Hi Steven, thank you very much for sharing your thoughts with us. Providing great service is our top priority, so we're very glad to hear you describe your experience working with Bob & Doug! Thank you so much for making the trip from out of state to work with us, & congratulations on your new BMW! We appreciate your kind words!
"After months of research, decided to purchase a new BMW..." After months of research, decided to purchase a new BMW X5. From the initial contact with Bob Geisheker until the delivery, my every expectation was exceeded. Once we realized we had to order the vehicle, Bob and Luke (the genius) guided us through the ordering process, and, once the deposit was made and the order placed, I was able to follow the build on the BMW site from start to finish. All told, it was 26 days from the time we placed the order until we picked t... read more
Business response:
Hi there, thank you so much for taking the time to leave your thoughts with us. We're thrilled to receive your comments about your experience working with Bob, Luke, Dave, Cesar, & Jeremy! We strive to provide great service across all departments, so we're very glad to receive your feedback. Congratulations on your new X5! We appreciate your business over the years & we're very much looking forward to your next visit!
"I recently purchased a 2021 BMW 330e from Bob Geisheker..." I recently purchased a 2021 BMW 330e from Bob Geisheker and the team at Karl Knauz BMW, and the experience far exceeded expectations at every stage of the buying process. Having purchased five (5) prior BMWs from other Chicagoland dealerships over the last 15 years, I became conditioned to be a "love the product, detest the dealership" sort of buyer. When I first stepped into Knauz and spoke with Bob, that all changed. His calm, steady-handed, personable approach w... read more
Business response:
Hi Matthew, thank you for taking the time to leave such a thoughtful review. We feel that the ownership experience of a BMW should reflect the quality of the product, so we're thrilled to receive your comments! It's wonderful to hear you describe your experience working with Bob & Luke to purchase & get familiarized with your new 3 Series. Congratulations on your new 330e! We appreciate your business, as well as your kind words. We're looking forward to the next opportunity to work with you!
"Absolutely outstanding from the purchase to the..." Absolutely outstanding from the purchase to the walk-through to the service. I have bought a few cars from them over the years and the service is second to none. Go there. You will not be disappointed.
Business response:
Hi there, thank you for taking the time to leave this review. We're so glad to hear how much you enjoyed working with Dave & Luke during your last visit! We greatly appreciate your business over the years, as well as your recommendation. Thanks again for reaching out & congratulations on your new BMW! We'll see you next time!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,730 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.