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BMW

4.8

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Location details

407 Skokie Hwy, Lake Bluff, IL, 60044, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.82,730 reviews
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julibevers's profile image
julibevers 
4 years ago

"I bought an X3 from Rolly Davidson last week which was a..." I bought an X3 from Rolly Davidson last week which was a really great experience. He was very friendly, personable and not pushy at all. He listened and spent a lot of time explaining the car and it's features. I had questions the day after we met which was his day off. He responded to my texts and even called to make sure I got my answers. Tremendous follow up and quick response. This is my first BMW but if I have more in my future I will defnintely go to Rolly. ... read more

Business response:

Hi Juli, thank you for taking the time to leave this review. We're very glad to hear how much you enjoyed your experience working with Rolly! We strive to provide great service, so it's wonderful to receive your comments about his follow-up. Congratulations on your first BMW! Thanks again for your feedback; we're hoping we'll have another opportunity to work with you in the future! 

Joon L.'s profile image
Joon L. 
4 years ago

"Have been shopping for a used BMW 5 series for awhile and..." Have been shopping for a used BMW 5 series for awhile and visited various car dealers with my whole family. My whole family agreed that we were happy to have found Karl Knauz dealer, where we met Sam Picchietti; whom I highly recommend and a must see salesperson. The most knowledgeable, helpful and most patient salesperson we met though this process. If you are looking to purchase a BMW, do yourself a favor and visit Sam Picchietti at Karl Knauz in Lake Bluff. Th... read more

Business response:

Hi Joon, thank you for taking the time to leave this review. We're so glad to hear how much you enjoyed working with Sam to purchase your new 5 Series! Providing great customer service is extremely important to us, so we're thrilled to receive your comments. Congratulations on your new BMW! We're very thankful for your recommendation & we're looking forward to the next opportunity to work with you! 

James.bell's profile image
James.bell 
4 years ago

"Bought an X5 from Spencer , who was knowledgeable and..." Bought an X5 from Spencer , who was knowledgeable and very professional. The handover was done by Brandon. Both young men have great product knowledge and are very pleasant to do business with. I am sure they both will have great car careers. 

Business response:

Hi James, thank you for leaving this review. We're so glad to hear that you had such a wonderful experience working with Spencer & Brandon! We strive to provide great service, so your comments are much-appreciated. Congratulations on your new X5 & thanks again for reaching out to us! We'll see you next time! 

pfherr93's profile image
pfherr93 
4 years ago

"Buying a car from Rolly Davidson is a pleasure! Rolly..." Buying a car from Rolly Davidson is a pleasure! Rolly listens to your needs/wants, knows his products well, and is able to answer any questions you may have. Rolly is trust worthy, demonstrates integrity, and has made buying our last 3 BMWs a positive family experience. 

Business response:

Hi there, thank you for leaving this review. We're so glad glad to hear that Rolly's expertise & customer-focused demeanor helped make your experience so enjoyable! We strive to provide great service, so we're thrilled to hear that your last three purchases have been so positive. Congratulations on your new BMW & thanks for being part of the Knauz family! We'll see you next time! 

Bashar's profile image
Bashar 
4 years ago

"Rolly is an excellent salesman. He went above and beyond..." Rolly is an excellent salesman. He went above and beyond to get the deal done. My wife is very picky and Rolly's easygoing personality and having the color she likes helped a lot. Rolly is knowledgeable and worked very hard to get us in the best deal possible. He is someone you should see if in the market for a BMW. 

Business response:

Hi Bashar, thank you for leaving this review. We're so glad to hear that you & your wife enjoyed your experience working with Rolly! We strive to provide great customer service, so comments like yours are always rewarding to receive. Congratulations on your new BMW! We appreciate you reaching out to us & we're looking forward to your next visit! 

sheldon's profile image
sheldon 
4 years ago

"Last week we purchased our 5th vehicle through Knauz BMW...." Last week we purchased our 5th vehicle through Knauz BMW. Our client advisor was Rolly Davidson, who we have used on each of our five purchases. On all of our purchases, including this last one, Rolly Davidson and Knauz's general manager Bob Graziano, and the entire staff at Knauz BMW provided us with a great and seamless purchasing experience. On each of our purchases we were given a fair price with great followup regarding all of our service needs. I would like... read more

Business response:

Hi Sheldon, thank you for taking the time to leave such a detailed & thoughtful review. We're thrilled to hear that you had another great experience working with Rolly & Bob! Fostering long-lasting relationships & providing great service is very important to us, so we're thrilled to receive your feedback. We appreciate your business over the years, as well as your recommendation. Congratulations on your new BMW! We're looking forward to your next visit! 

SHAHRIARS's profile image
SHAHRIARS 
4 years ago

"I bought a Certified pre-owned BMW remotely. Spencer..." I bought a Certified pre-owned BMW remotely. Spencer Parker, the sales agent, was prompt, respectful and diligent. He was easy to work with even during negotiations. Overall a very good experience. 

Business response:

Hi there, thank you for leaving this review. We're very glad to hear that your experience working with Spencer was so enjoyable! We always appreciate feedback & comments like yours are so rewarding to receive. Congratulations on your new BMW & thanks again for reaching out to us! 

HSM's profile image
HSM 
4 years ago

"Buying a car from Knauz was a great experience. Rolly..." Buying a car from Knauz was a great experience. Rolly Davidson was wonderful to work with. He knew I just wanted to buy a car and move on with my life. He made sure the process was easy, fast and painless. Rolly was beyond patient with me and I will for sure go back and work with him. 

Business response:

Hi there, thank you for leaving this review. It's great to hear that Rolly was such a pleasure to work with! We strive to make things easy & efficient, so we're very glad to receive your comments. Congratulations on your new BMW & thanks again for the wonderful rating! We'll see you next time! 

Everardo Santamaria's profile image
Everardo Santamaria 
4 years ago

"Rolly made sure that the leasing process was clear and to..." Rolly made sure that the leasing process was clear and to my liking also the whole paperwork was done in less than 2 hours which was a first for me when it comes to acquiring a car. I would totally buy my next car here 

Business response:

Hi Everardo, thank you for taking the time to leave this review. We're so glad to hear that Rolly helped make your experience so efficient & enjoyable! We strive to provide great service in a timely manner, so your feedback is greatly appreciated. Congratulations on your new BMW! Thanks again for the great rating & thank you for being part of the Knauz BMW family! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,730 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.