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407 Skokie Hwy, Lake Bluff, IL, 60044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My husband and I have been customers at Karl Knauz BMW for the past 7 years. I was surprised to read people’s reviews that had mentioned poor service, and I was shocked that the sales representatives were referred to as “absolute snobs”, since we have always have a pleasant experience at Karl Knauz and have always felt welcomed, and properly assisted. I would like to express our special appreciation to our wonderful, beautiful, and charming sales representative, Judy Powel. We met Judy 3 years ago when we were returning my B... read more
I took delivery of my BMW X1 from Knauz on 12/30. Judy Powell and Steve Kwasman, the business manager, helped me complete all the paperwork. It was an easy transaction. Judy also had Spencer (the computer genius) showed me some of the features of the new car. Judy was an ultimate professional. She was not only friendly, courteous, and patient, but also quite knowledgeable and a good communicator. She even went the extra mile to make sure that my garage door opener and transponder, which I had inadvertently left in my trade-i... read more
This is my third car from Knauz since 2009, last two times dealt with Judy. Hard to imagine that anyone would take the time and put in such effort to make sure that I got exactly what I wanted, but that's what she does. A delight to deal with, she made the whole process fun and enjoyable. I'll be back again.
Judy was terrific ! We just purchased our second car from her. Judy was very knowledgable about the BMW . David Roland and his service department keep us coming back!
Judy was energetic ,knowledgeable, and personable. Unfortunately KNAUZ didn't have the exact car for our needs. We will be dealing with Judy in the future.
Working with Bob Geisheker was hands down, the best experience I've ever had purchasing a car. Professional....Responsive.....Friendly.....Can Do Attitude......Just Perfect!
We found Bob to be very helpful, patient, courteous and knowledgeable. He asked the right questions, gave lots of options, searched inventory on our behalf, quickly developed a trusting and supportive relationship, and kept the buying process on track and stress-free. He worked well with his colleagues at Knauz to insure our search and purchase went smoothly. It was a great experience from start to finish. We appreciated Steve's clarity, knowledge of financing and service-protection options, his exceptionally sound, reasoned... read more
Great experience with Judy Powell. She was professional, trustworthy and friendly. The team at Knauz was outstanding from the beginning to the end. I would highly recommend Knauz.
I have been with Knauz since 1996 and their customer service is second to none. I have had the privilege to currently be a client of Judy Powell and she is fantastic. She is very well versed about BMW and its products and she is patient and well-spoken when she interacts with her clients. She makes purchasing a BMW very easy and applies no pressure in making a sale, but you want to buy something from her. I absolutely would recommend Judy if you are a first time buyer or experienced BMW driver. I will definitely be getting m... read more
BMW has a 4.8 star rating with 2,730 reviews.
BMW is open now. It will close at 8:00 p.m.