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407 Skokie Hwy, Lake Bluff, IL, 60044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Great Experience From Sales to Finance for our 535i" From the time I called to check availability of the car through the time we drove it off, the staff did everything the could to accommodate our schedule and make our buying experience seamless. Yale was very knowledgeable about the car and was a pleasure to work with. The paperwork was quick and easy and Scott in finance made what is usually the hard part a pleasure as well. We never felt pressured or taken advantage of. They understand their client base is well informed ... read more
Business response:
I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!
"Best Car buying experience!" Worked with Rolly Davidson, who was helpful , knowledgeable and made the process simple ! Highly recommend the whole team at Karl Knauz BMW. BTW, Jeremy in service is the best !
Business response:
I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!
"Exceptional service and sales departments! " Jeremy in the service department at Knauz BMW is the reason we came and have stayed as service clients for the past several years. Jeremy has shown integrity and honesty in all of our dealings. We have never felt taken advantage of or questioned his/ their recommendations/ service. In fact, he has successfully gone above and beyond to advocate for repairs not covered by our warranty. Because of the relationship built with Jeremy and the other service advisers, we have decided to ... read more
Business response:
I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!
"Best car buying experience ever" I just purchased my 2nd BMW from Knauz. As much as I enjoyed my experience with Knauz the first time, I can honestly say working with Rolly Davidson and Bob Graziano made it the best car buying experience I've ever had. They were extremely professional and personable (they made us feel like family). They took their time with us and we never felt rushed or pressured in making our decision. I would highly recommend Rolly and the rest of the Knauz team to anyone considering purchasing a BMW.
Business response:
I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!
"Professional and welcoming." Having purchased many cars in my lifetime, working with Rolly definitely rates close to the top of my car purchasing experiences. He was not condescending as I have found many of the car sales people that I have encountered. Rolly was patient, informative and charming. I would definitely recommend him to friends.
Business response:
I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!
"Great Experience" Rolly is one of the best salespeople I have ever dealt with. Honest, forthright and knowledgable. Easy to work with and able to understand you r desire and needs. Superior Follow-thru.
Business response:
I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!
"Third Time Still the Charm" Just purchased our third BMW from Knauz. First rate experience from Rolly Davidson and the entire sales team, and technical help from genius squad is always top notch. Comfortable, customer-focused waiting area with great snacks. Dog friendly, too.
Business response:
Hi there, thank you for writing this review and providing such wonderful feedback. We appreciate your loyalty! It's always a pleasure serving you!
"Great experience" This was my first visit to Karl Knauz BMW and I could not be happier. Rolly Davidson was fantastic to work with from start to finish.
Business response:
I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!
This was my first visit to Karl Knauz BMW and I could not be happier. Rolly Davidson was fantastic to work with from start to finish.
Business response:
I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!
BMW has a 4.8 star rating with 2,730 reviews.
BMW is open now. It will close at 8:00 p.m.