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BMW

4.8

About this business

Location details

407 Skokie Hwy, Lake Bluff, IL, 60044, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.82,730 reviews
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Mr O's profile image
Mr O 
8 years ago

Rolly made the process of choosing and purchasing a suitable BMW for the criteria given, a very easy and pleasant experience. As a relocated couple from Europe, new to the area, he helped us manage the administration side of the purchase with great knowledge, ease and efficiency. Unlike some car dealerships, the service offered was always helpful and constructive, but never pushy and eager for the ‘hard sell’. In addition, all staff we liaised with regarding our purchase from the financial, to the technical, were all helpful... read more

Dsandy1's profile image
Dsandy1 
8 years ago

Rolly Davidson was & continues to be very attentive to our needs and questions. He was very informative & patient during the purchasing process. He continues to be very attentive & has followed up with us to check regarding our purchases. 

Business response:

Thank you for leaving such wonderful feedback! We truly appreciate your kind words! We will be sure to let Rolly know about your rating and review! 

CL's profile image
CL 
8 years ago

Great customer relations. I would shop there again with pleasure. And use the same people to help me again. I am very happy with the product. 

Business response:

Thank you for leaving such a wonderful review! We truly appreciate it! We will be sure to let Bob and Scott know about your kind words and feedback. Thank you again and happy driving! 

Dfc88's profile image
Dfc88 
8 years ago

Bought used 328xi from Bob Geisheker today for my 16 year old. Bob was very professional and made the process and experience pleasant. He did great job listening to what I was looking for and car up with a car at the price I was looking to spend. 

Business response:

Thank you for such a wonderful rating and review! It really means a lot to us! We are so pleased to hear that you were able to find exactly what you were looking for! We will be sure to let Bob know about your kind words. Thanks again and Happy Driving! 

Rwbroker's profile image
Rwbroker 
8 years ago

I have been a loyal customer for over 25 years. I recently leased an X5M series, and every person involved in the process was kind, respectful, knowledgeable, and genuinely wanted to make sure I received the value I expected from the transaction. It really was a pleasure purchasing another vehicle from Dave & Bob. Spencer knows his stuff, so he deserves a nod as well. Thanks guys! Russ 

Business response:

Thank you so much for such a wonderful review Russ! We will be sure to let these guys know how much you appreciated their service! Thank you again and Happy driving! 

Erich's profile image
Erich 
8 years ago

My salesman Yale was great throughout the whole buying process. He was always helpful and attentive. I had to order my car and he kept me updated almost daily as to the status of it. He also helped me secure a loan through Knauz when my bank messed up their paperwork and I was not going to be able to pick up my car when it was ready. I had been waiting months and I didn't want to have to delay my pickup even a day. I would highly recommend Yale. 

Business response:

Thank you so much for telling us about your time with us! We really appreciate your review and feedback! We will be sure to let Yale know about your kind words. Thank you again! Happy Driving! 

Deborah Anne Gagliano's profile image
Deborah Anne Gagliano 
8 years ago

Had a most wonderful experience in and through the sales process. Shane Lyon was extremely attentive to my needs, answered all questions, and went beyond the normal sales process by spending the time educating me to the newness and changes from my former auto. When I was tied up at work, Shane went out of his way for me to have my first look and experience with my future purchase. A number of unusual questions were posed, Shane and the group stepped up to clarify the issues and what they didn't have the answer for, they took... read more

Business response:

Thank you so much for such a wonderful response Deborah! It really means a lot to us! We are so happy to hear that Shane was able to provide you with such a fantastic experience! Thank you again and Happy Driving! 

a99rae's profile image
a99rae 
8 years ago

Over the past 17 years, our extended family and our businesses have leased and purchased a variety of vehicles through Knauz BMW, as well as Knauz Continental and Land Rover Lake Bluff. In our geographic location between Milwaukee, WI, and Chicago, IL, there are multiple luxury dealers from which to choose, but Knauz consistently outperforms the rest in customer satisfaction, vehicle service, and expertise. The dealership is well equipped with a professional and family-friendly customer lounge offering all the comforts of ho... read more

Business response:

I apologize for such a late response, but we wanted to thank you for leaving such wonderful feedback! We truly appreciate your kind words! We love hearing about the great experiences you've had with us! We are glad that we were able to meet and exceed your expectations! Thank you again for leaving such a great review and we will be sure to tell Matt about how pleased you were with his service! Thank you and Happy Driving! 

Gwendolyn's profile image
Gwendolyn 
8 years ago

Recently I purchased my dream car 'BMW 528i XDrive' from Knauz and had a wonderful experience working with Kamil Babacz. Kamil was very attentive, professional and kind. From the moment my husband and I entered the show room, we were greeted with enthusiasm and kindness. Kamil worked diligently with us during the negotiating process and we were very happy with the end result. I highly recommend anyone interested in getting a BMW to visit Knauz BMW and ask for Kamil Babacz. 

Business response:

Thank you so much for the kind words and feedback! We will be sure to let Kamil know about your awesome review! Thank you again, and happy driving! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,730 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.