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BMW

4.8

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Location details

407 Skokie Hwy, Lake Bluff, IL, 60044, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.82,730 reviews
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Spring's profile image
Spring 
4 years ago

"My car buying experience with Bob was very simple and..." My car buying experience with Bob was very simple and smooth. He was very knowledgeable and understood our concerns. I really appreciate his help when financing dept made a mistake on finical term. His priority is making sure his client is happy and he did. 

Business response:

Hi there, thank you for leaving this review. We're very glad to hear that Bob was such a pleasure to work with & that his personable approach helped make your experience so smooth & enjoyable! We always appreciate feedback & it's wonderful to receive your kind words. Congratulations on your new BMW! We appreciate you reaching out to us & we're looking forward to your next visit! 

keval.rajesh.shah's profile image
keval.rajesh.shah 
4 years ago

"They were very knowledgeable and understood what our..." They were very knowledgeable and understood what our concerns were throughout the CPO process. The car market is very difficult at this time, but they made it a seamless experience 

Business response:

Hi Keval, thank you for reaching out to us about your experience. It's wonderful to hear how much you enjoyed working with Sam to find the right car! We strive to make things as easy as possible, despite the current market, so it's wonderful to receive your comments. Congratulations on your new BMW & thanks again for leaving this review! We'll see you next time! 

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Christophermarierorick 
4 years ago

"Bob was a fantastic resource for our buy. He was..." Bob was a fantastic resource for our buy. He was responsive, professional, and sat on our side of the table. 

Business response:

Hi Christopher, thank you for leaving this review. We're thrilled to hear how much you enjoyed working with Bob throughout your last visit! Congratulations on your new BMW! We appreciate your feedback, as well as your business. Thanks again; we're looking forward to the next opportunity to work with you!! 

Sophia DeFrancesco's profile image
Sophia DeFrancesco 
4 years ago

"This dealership was completely transparent, friendly, and..." This dealership was completely transparent, friendly, and made purchasing our car quick and easy. The team even stayed late for us! Trustworthy dealership! 

Business response:

Hi Sophia, thank you for leaving this review. We're so glad to hear how much you enjoyed working with Sam, Bob, & Scott! Customer experience is very important to us, so it's wonderful to receive your comments. Congratulations on your new BMW & thanks again for reaching out! We'll see you next time! 

TB007's profile image
TB007 
4 years ago

"Knauz BMW’s staff was knowledgeable, helpful and..." Knauz BMW’s staff was knowledgeable, helpful and transparent throughout the process. Sam was excellent to work with! 

Business response:

Hi there, thank you very much for reaching out to us. We're thrilled to hear how much you enjoyed working with Sam & Scott! We always appreciate feedback & comments like yours are always rewarding to receive. Congratulations on your new BMW & thanks again for leaving this review! We'll see you next time! 

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MA218 
4 years ago

"Couldn't be HAPPIER!! We just leased our 3rd car with Bob..." Couldn't be HAPPIER!! We just leased our 3rd car with Bob Geisheker and he's the BEST. I usually hate everything about the car buying process, like everyone. BUT Bob walked me through everything like he's my father-in-law. I'm indecisive at times and he's nothing but patient. He makes it feel like I'm doing him a favor when I feel like he's doing me one! It's the best, it's so easy when you work with Bob. 

Business response:

Hi there, thank you so much for sharing your thoughts. It's wonderful to hear that you're always met with friendly & stress-free service when you work with Bob! We strive to make every visit enjoyable & low-pressure, so we're thrilled to receive your comments. Congratulations on your newest BMW & thank you for your business! We appreciate hearing from you & we're looking forward to working with you again! 

droz's profile image
droz 
4 years ago

"Wow, after 25 years of purchasing BMWs, I have never had..." Wow, after 25 years of purchasing BMWs, I have never had such a professional client advisor! Bob made the experience seamless. He answered all of my questions and gave me the best deal possible. I will definitely come back to Knauz because of him. 

Business response:

Hi there, thank you for reaching out to us. We strive to provide great service, so we're thrilled to hear how much you enjoyed working with Bob! Congratulations on your newest BMW! We appreciate your business, as well as your kind words. We're looking forward to your next visit! 

Burton1662's profile image
Burton1662 
4 years ago

"We've been working with Bob Geisheker for 8+ years, we've..." We've been working with Bob Geisheker for 8+ years, we've purchased multiple cars, and recently leased with him. Bob is without a doubt the best client advisor I have ever had the pleasure to work with. Bob makes the entire process seamless and his priority is making sure his client is happy, not only with their purchase, but the entire process. He's truly the best in the business. 

Business response:

Hi there, thank you for taking the time to reach out to us. We're so glad to hear how much you've enjoyed working with Bob over the years! Providing friendly & customer-oriented service is very important to us, so it's wonderful to receive your comments. Congratulations on your newest BMW! We appreciate you taking the time to share your experience with us & we're looking forward to your next visit! 

BMWNK's profile image
BMWNK 
4 years ago

"An amazing experience! Bob was phenomenal and made..." An amazing experience! Bob was phenomenal and made everything super easy and pleasant. The management staff at Knauz were all amazing and everything was ready before I even walked in. Bob made the process smooth and our talks were quick with no hassle. Please see him for all your needs! 

Business response:

Hi there, thank you for leaving this review. We're so glad to hear that you had a great experience working with Bob & the rest of our team! We strive to ensure that every visit is as efficient & enjoyable as possible, so we greatly appreciate your feedback. Congratulations on your new BMW! We appreciate hearing from you & we're looking forward to your next visit! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,730 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.