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BMW

4.2

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Location details

4343 Stevens Creek Blvd, Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.27,058 reviews
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Aaron Colton's profile image
Aaron Colton 
9 years ago

Service - Oil Leak Service was good. Drop off was quick and pick up was quick. Got a call from my "Service Rep" after I dropped it off to touch base and leave her number if I had any questions. 

Elliot Tham's profile image
Elliot Tham 
9 years ago

Exceeds expectations Derek Elliott and the service department went beyond my expectations. They were very meticulous with troubleshooting my problem and kept me informed. Top notch service! 

C. Howie's profile image
C. Howie 
9 years ago

Very Good Service As Usual Great place to get your BMW serviced. Very friendly, knowledgeable and helpful service reps and prompt service. Only suggestion for them is that they really need to improve wifi reception in their otherwise great waiting area . 

Dana Nazarian's profile image
Dana Nazarian 
9 years ago

Good experience Diagnosed problem well. Provided recommended routine preventative maintenance, but actually called me once under the hood, and recommended delaying, saying it wasn't needed yet after looking at the car (this was honest and an unexpected pleasant surprise). Provided loaner car. Finished work when they said they would. Service representative communicates clearly and friendly. Overall good experience. 

Patrick Conlon's profile image
Patrick Conlon 
9 years ago

BMW 328 They took care of me on short notice and turned the problem around in a reasonable amount of time. The service manager was very professional. 

Louis Mao's profile image
Louis Mao 
9 years ago

Great People and Great Service Brought my car in after one month of purchase and have the BMW Genius help me on all the functions of car that I didn't know. Mary Ann told me everything she knows about my X4. I requested for a polish on wood piece from the interior and late found more scratched on it, it may be an accident caused by someone who did the service but my sales Alex will help me to order and new piece. This is how a car dealer should treat their customer. They are on the right track to be one of the best BMW deale... read more

X5 owner's profile image
X5 owner 
9 years ago

Good service experience Thorough inspection and repair of the problem we had with the car. 

Hai Nguyen's profile image
Hai Nguyen 
9 years ago

Great Service with Steve the advisor I brought my 2011 bmw 328xi due to check engine light. My car has about 53k miles. They gave me a complimentary diagnoses because I just recently had my oil change there. My advisor Steve was nice enough to went through my vehicle info and found out that I am eligible for the ulev warranty which cover within 150k miles or 10 years. They replace my bad coil and spark plug for free and got rid of the check engine soon light. I was super satisfied and I do not regret owning a bmw. I love my ... read more

Grace Howell's profile image
Grace Howell 
9 years ago

Love BMW on Stevens Creek I was due for a New car Called Ashley Bunce who works in the offices at Stevens Creek BWM to check what was available on the lot.. Wow did I get hooked up. 2010 Cadillac Escalade low miles, mint condition. Car was being detailed when I went to check it out so back in a few hours for the test drive. This car rode like a Dream. All the bells and whistles..Yes, yes I want to buy it, Went home unloaded my trade in and within a couple of hours I was the proud owner of a New car. I even got a picture with... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.2 star rating with 7,058 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.