This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Bala Cynwyd, PA
About this business
Location details
225 Bala Ave, Bala Cynwyd, PA, 19004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This dealer is by far the worst BMW dealer I have ever been to, They are rude, cocky and snobby. I have taken my business elsewhere to West German BMW (bought a Z4M there) and have gone to Devon Hill BMW a few times for service among other things, BOTH of these dealers are alot friendlier and nicer. I will NEVER recommend anyone to buy ANYTHING from Main Line.
Business response:
All of us at BMW of the Main Line do our best to provide the best possible experience for our customers. We appreciate any opportunity to correct any situation within our power to do so. As such, we have attempted to look up your records, Mr. Tyce and were not able to locate your information. Please feel free to contact our concierge services so that we may learn more about your experience and take action if needed. (610) 668-2200
I WOULD NEVER TAKE MY CAR BACK TO THIS DEALER AGAIN! I bought my 2007 530xi from this dealer. After i bought the car I never got a call from them asking how I like it. nothing!!! Then I bought this insurance that they offered when i bought the car to replace the key for free for the next 5 years if anything happens to it. Well when something happened to one of my keys guess what, NOT ONE PERSON KNEW ABOUT THIS OPTION IN THE SERVICE DEPARTMENT. One man asked me if I made this up. While I was there one of the service girls sai... read more
Business response:
BMW of the Main Line had some personnel changes in our service department since this review and have also educated our crew regarding the Key Replacement Insurance Plan. This Plan, will order a replacement key at no charge should anything happen to any existing key. At the time of Mr. Lemek's purchase, this plan was newly introduced and all team members may not have been aware of the program. Our service department does provide BMW loaners to our clients, but we have a limited number available. Any of our clients that have p... read more
WOuld not recommend this dealer to anyone.!!! Very bad service from day 1. they lied to me regarding a sales offer they had then when i left they called me to tell me they didn't have the offer anymore. Of course I had paid the deposit at that time. Also, when I changed my mind about the car, they told me that I could not get the deposit back since I signed that it was non-refundable on the agreement. I strongly advise you not to sign anything with this dealer before you talke it to your lawyer for review!! Or better not to ... read more
Liars! I was told over phone, when asked specifically, that there are no rebates at the time. However, I knew that there was a big rebate being offered by many BMW dealerships around the area at that time of the year. I only mentioned to him that I was aware of rebates being offered by other dealerships, and he was quick to say, "Let me check my records...oh yes, we have a rebate going on for a free Premium Package!" which was exactly what I wanted to hear in the first place!! I'd have been cheated if I didn't know any bette... read more
A bunch of liars... Horrible customer service. Didn't care whether I was bying from them or not. Refused to refund me the deposit on my car although I was promised so!!! Word of advice: STAY AWAY! There are so many other BMW dealers in the area...
I was highly disapointed with the overall performance of this delaership. I recently moved to Philadelphia and BMW of main line was the closest dealership from my house. when i first called in to check the inventory they assured me that the car is in stock and quoted me a lease price. After visiting the dealership and Sales rep was trying to pull stuff as the car is already sold or someone left a deposit. but i want to take delivery today he can manage something. after pulling my credit and such he informs me that the price ... read more
My windshield was smashed by ice and I took it here to have it replaced and a dent in the aliminum center console fixed (2006 330i). I left it with them while I was out of the country for three weeks. When I got back the car was still not done! I went right on vacation when I got back and talked to them about making sure I had the car ready when I got back or at a bare minimum a loaner. The car was not ready for another week and they were originally denying me a loaner (pulled me out of line for a rental car to give me one).... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 3,841 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.