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BMW
- Automotive
- Lancaster, PA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
1530 Commerce Drive, Lancaster, PA, 17601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service with a smile and Big red bow Loved our buying experience!! Great car, great deal and wonderful customer service.Greg Schaub was able to find me the exact car I wanted. He held on to it while we were on vacation. We ended our vacation driving a shiny new X1!! We will be driving BMW's from now on.
Excellent service once again I always come to Faulkner BMW for service. Just once that I didn't, when I hit a pothole in Philadelphia last month and lost 2 tires on the passenger side. My car got towed to near by facility to get repaired. The ride on the way back home to Hummelstown was rough. The steering wheel and front seats were shaking and noisy when I drove faster than 50 mph. I called my Service Advisor "Dakotah Simpson" what happened. Thanks to you and all in service department for excellent service as always. Now my... read more
Hooked on Faulkner BMW, awesome experiance. From the time I walked in the door until leaving with my new X1 I was treated like the salesman was a close friend. The best part is I now own one of the greatest vehicles in my driving history. I could not of been more pleased with the entire process. My expectations were surpassed completely!
Excellent customer service philosophy. Everytime. Since our entering into a lease agreement we have the dealership to be customer focused and very accommodating. Back in June my daughter and I visited the dealership for her first BMW. Other than the delays in closing the transaction back in June 2013, we have had nothing but best experiences mostly due to the service manager - Brandon. He took care of an unusual stain that appeared from the blue soon after the deal - for no cost. Since then he also handled the recall brake w... read more
Great Dealership, Great Sales Rep! Tommy was Great! Our vehicle was "delivered" to our home, which was a wonderful additional service. Dr. P.
We will never go anywhere else The service that we experience with Faulkner BMW and our Service Advisor Jeremy is Fabulous. I feel like it is one of the very best dealers around. Superb service! Just delighted with Faulkner! If I have a problem I call, get in and it’s taken care of. We live in York and don’t mind the drive. They are heads above the rest. I think they deserve 200 stars!
Stellar Customer Service Stellar Customer Service - from sales to service. We purchased our first BMW from Faulkner in 2000. Over the years, Rob Howry has always worked with us to find just the right car... at the right price. We have our cars serviced at Faulkner also. The service department works around our schedules, picks up and delivers our cars, notifies us of costs prior to completion of work and always delivers the cars when promised. The cars are returned in spotless condition and the work is always completed correc... read more
Great Dealership to do business. Highly recommend Buying our second BMW at Faulkner was once again a very good experience. Everyone is very friendly and eager to answer any questions. They show personal interest in the customer and take care of everything before and after delivery. The service advisers are exceptional !!
Great Car, Great Dealer I finally found a 535 XDrive with the exact options I wanted. It was a 2012 with ~ 6,500 miles and wound up being >$15,000 over what I had originally planned to spend for an older car with more miles. I work on a music tour and told them up front it would be 2-3 weeks before I could come see the car and close the deal. I gave them a deposit and was finally able to go to Lancaster to see the car three weeks later. Robert, the sales rep, picked me up at the airport. The car was described as flawless and... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 1,465 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.